ServiceNow Business Analyst
3 dni temu
ServiceNow Business Analyst
85_4481400
Obowiązki
- Perform business process analysis, requirement gathering on ServiceNow platform and work closely with various stakeholders.
- Engage in the full project life cycle from requirements gathering to solution deployment.
- Provide deep functional and technical knowledge of ServiceNow capabilities.
- Understand workflows, business rules, client scripting, and other aspects of ServiceNow to create impactful business solutions.
- Create and maintain documentation on processes, policies, use cases, and workflow.
- Facilitate and lead meetings and workshops to drive understanding and solution development.
- Continuously improve ServiceNow operations through regular analysis, maintenance, system optimization and problem resolution.
- Work closely with developers, project managers, and other stakeholders to ensure successful implementation of proposed solutions.
- Translate and simplify requirements for developers through user stories.
- Ensure traceability mapping of business requirements throughout the project lifecycle.
- Establish and manage key components of Design, Build, Test, and Implementation activities.
Wymagania
- 3+ years of experience as a Business Analyst, ideally with exposure to ServiceNow platform(any other relevant technology also considered e.g. HPSM/Remedy).
- 1+ years project management experience implementing technology enabled service management workstreams (ServiceNow preferred),
- Understands ServiceNow development methodologies and system deployment.
- Strong analytical, problem-solving and decision-making skills.
- Excellent communication skills with ability to facilitate conversations with business stakeholders in project definition, business requirements definition and functional design sessions.
- Capable of managing multiple priorities and projects simultaneously.
- Experience with process quality methodology, agile methodology, business process analysis and redesign required.
- ITIL Foundation certification (V3 or V4 preferred)
- Experience in ServiceNow products other than ITSM e.g. SecOps, ITOM, HR, CSM, GRC,
- Competence navigating project management and agile tools such as SPM/ITBM, MS Project, JIRA, Confluence, SharePoint.
- Willingness to frequent travels to Dubai and Abu Dhabi during the first stages of the project.
Oferujemy
- Work in an interdisciplinary and international environment
- Participation in interesting projects for local and foreign clients in the field of IT consulting
- Favourable conditions for professional development participation in specialized trainings
- Access to new technologies
- Gain and develop unique industry skills valued on the market
- Work in a harmonious team, among high-class professionals
- The opportunity to grow in a friendly and self-motivated team
- Attractive remuneration
Źródło: KPMG/Praca
Aplikuj
-
ServiceNow Implementation Specialist
37 minut temu
Katowice, Silesia, Polska Cyclad Pełny etatCyclad seeks a dedicated ServiceNow Implementation Specialist to join our team. As a key member of our IT department, you will be responsible for the implementation and management of our ServiceNow platform, ensuring seamless functionality and system stability.Key responsibilities include:Participating in project implementations and designing solutions based...
-
ServiceNow Developer @
2 tygodni temu
Katowice, Silesia, Polska Sopra Steria Poland Pełny etatWe are currently looking for a ServiceNow Developer to join our Apps Services department in Sopra Steria – Golden Partner of ServiceNow. As a member of an international team, you will be working closely with our foreign client in the telecommunications industry on the development and improvement of the ServiceNow platform. Note that we can only offer...
-
ServiceNow Developer @
4 tygodni temu
Katowice, Silesia, Polska Sopra Steria Poland Pełny etatWe are currently looking for a ServiceNow Developer to join our Apps Services department in Sopra Steria – Golden Partner of ServiceNow. As a member of an international team, you will be working closely with our foreign client in the telecommunications industry on the development and improvement of the ServiceNow platform.Note that we can only offer...
-
Cyclad Junior ServiceNow Professional
37 minut temu
Katowice, Silesia, Polska Cyclad Pełny etatCyclad seeks an experienced ServiceNow Implementation Specialist to lead the implementation and management of our ServiceNow platform. As a key member of our IT team, you will be responsible for ensuring seamless functionality and system stability.Responsibilities include:Designing and implementing ServiceNow solutions based on customer...
-
ServiceNow Developer
1 dzień temu
Katowice, Silesia, Polska TN Poland Pełny etatSocial network you want to login/join with:At AT&T we are redefining the future of communication by connecting people to greater possibility – with expertise, simplicity, and inspiration. At the heart of our purpose lies a diverse workforce of 200,000 people and a culture that aspires to serve customers first, act boldly, move faster, and win as one.Our...
-
Junior ServiceNow Administrator with French
4 godzin temu
Katowice, Silesia, Polska Cyclad Pełny etatJunior ServiceNow Administrator with FrenchProject information:Location: Katowice, 1 day at office per weekType of employment: employment contractWorking hours: between 8 AM and 8 PM (8-hour shift)Project language: FrenchProject scope:Participate in implementation projects and design solutions based on customer requirementsDeliver comprehensive solutions for...
-
Junior ServiceNow Administrator with French
3 tygodni temu
Katowice, Silesia, Polska Cyclad Pełny etattechnologies-expected : ServiceNow JavaScript about-project : Industry: Consulting Location: Katowice, 1 day at office per week Type of employment: employment contract Working hours: between 8 AM and 8 PM (8-hour shift) Project duration: Permanent Project language: French Start date: ASAP responsibilities : Participate in implementation projects and design...
-
Senior ServiceNow Administrator with Language Focus
37 minut temu
Katowice, Silesia, Polska Cyclad Pełny etatCyclad invites applications from skilled professionals seeking a challenging role as a Junior ServiceNow Professional. As part of our dynamic IT team, you will contribute to the successful implementation and management of our ServiceNow platform.Key responsibilities include:Collaborating with cross-functional teams to design and implement ServiceNow...
-
Junior ServiceNow Administrator with French
3 tygodni temu
Katowice, Silesia, Polska Cyclad Pełny etattechnologies-expected :- ServiceNow- JavaScriptabout-project :- Industry: Consulting- Location: Katowice, 1 day at office per week- Type of employment: employment contract- Working hours: between 8 AM and 8 PM (8-hour shift)- Project duration: Permanent- Project language: French- Start date: ASAPresponsibilities :- Participate in implementation projects and...
-
Business Analyst @
4 tygodni temu
Katowice, Silesia, Polska zondacrypto Pełny etatAre you a passionate and experienced Business Analyst looking to make a real impact in the exciting world of Fintech? We're searching for a driven individual to join our growing team and play a key role in shaping the future of our products. If you thrive in a collaborative environment, enjoy solving complex problems, and have a knack for translating...
-
Business Analyst/ Functional Analyst
6 dni temu
Katowice, Silesia, Polska SD Worx Pełny etatSD Worx ist ein führender europäischer Anbieter von Payroll- und HR-Dienstleistungen mit globaler Reichweite. Wir haben Niederlassungen in Europa und ein Büro auf Mauritius. Unser Ziel? Wir erwecken Personallösungen zum Leben. So können Unternehmen jeder Größe ihre Personalabteilung zu einer Quelle der Wertschöpfung für das Unternehmen und die...
-
IT Business Analyst @
2 tygodni temu
Katowice, Silesia, Polska PR Talent Pełny etatAbout the Role Our client, a leading international company in the e-learning space, is looking for an experienced Business Analyst to join their innovative and collaborative team. This role offers the opportunity to work on cutting-edge learning management solutions while enjoying a flexible, people-first work environment. We'd love to hear from you if...
-
Technical Business Analyst
7 dni temu
Katowice, Silesia, Polska Capgemini Pełny etatTechnical Business Analyst (IT Control Management)At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today...
-
Senior Business Analyst Lead
2 dni temu
Katowice, Silesia, Polska Shiji Group Pełny etatCompany OverviewShiji Group is a leading provider of software solutions and services for the hospitality, food service, retail, and entertainment industries. With a strong focus on innovation and customer satisfaction, our company has grown to employ 5,000 employees in 80+ subsidiaries and brands, serving over 91,000 hotels, 200,000 restaurants, and 600,000...
-
Business Analyst
17 godzin temu
Katowice, Silesia, Polska Genpact Pełny etat**About the Role**This is an exciting opportunity to work as a Business Analyst - Trade Promotions Role within our organization. The successful candidate will be responsible for managing business processes of Integrated Customer Business Planning with all interrelated processes like target setting, volume forecasting, TTS setup, and customer...
-
Senior Business Analyst
1 tydzień temu
Katowice, Silesia, Polska Shiji Poland Pełny etattechnologies-expected : BPMN UML SQL about-project : Shiji Group is developing enterprise, cloud-oriented software to power the travel industry. Your job will be to bridge the communication between product & development team, in order to develop a part of a distributed system that serves the hospitality industry. The system consists of many domain-oriented...
-
Technical Business Analyst for AI Solutions
19 godzin temu
Katowice, Silesia, Polska Reply Polska Sp. z o. o. Pełny etatWe are seeking a highly motivated and experienced Technical Business Analyst for AI Solutions to join our team.In this role, you will be responsible for working closely with cross-functional teams to design, develop, and implement AI-powered solutions that drive business growth and improve customer experiences.Responsibilities:Work closely with...
-
Mid (strong)/Senior Business Analyst I SEP
3 dni temu
Katowice, Silesia, Polska Shiji Group Pełny etatCompany DescriptionShiji Group provides software solutions and services for the hospitality, food service, retail, and entertainment industries, ranging from hotel management solutions to food and beverage and retail systems, payment gateways, data management, online distribution, and more.Founded in 1998 as a network solutions provider for hotels, and later...
-
Junior Business Analyst UoP
3 tygodni temu
Katowice, Silesia, Polska Reply Polska Sp. z o. o. Pełny etatResponsibilities Grow to become a Business Analyst specializing in Salesforce products and platform - we offer structured on-boarding including hands-on Salesforce training with a dedicated buddy to help you become effective in a matter of weeks Work embedded in a delivery team focusing on business requirements discovery and analysis Elicit business...
-
Technical Business Analyst Lead
7 dni temu
Katowice, Silesia, Polska Capgemini Pełny etatJob OverviewWe are seeking a seasoned IT Risk Management Specialist to join our team at Capgemini. As a key member of our Control Assurance group, you will play a critical role in identifying and mitigating risks associated with our clients' technology operations.Key ResponsibilitiesDevelop and implement control measures to address identified risks, ensuring...