Service Delivery Manager
1 miesiąc temu
Service Delivery Manager
1275
Obowiązki
- Zarządzanie projektem utrzymania usług informatycznych
- Nadzór nad terminową realizacją zadań, w tym monitorowanie postępów prac oraz weryfikacja zadań w zakresie realizowanego projektu
- Budowanie trwałych relacji z klientem i rozumienie jego potrzeb biznesowych
- Dbanie o jakość pracy w zespole, prowadzenie spotkań projektowych i wsparcie w rozwiązywaniu problemów
- Identyfikowanie i monitorowanie ryzyk projektowych
- Zarządzanie konfliktami
- Tworzenie raportów i zestawień
Wymagania
- Wykształcenie wyższe
- Minimum 3-4 lata doświadczenia w roli Service Delivery Managera, Project Managera lub pokrewnej
- Znajomość zagadnień oraz dobrych praktyk w kontekście zarządzania projektami
- Znajomość dobrych praktyk zarządzania usługami IT
- Bardzo dobra znajomość języka angielskiego - pozwalająca na swobodną komunikację z międzynarodowym klientem
- Profesjonalne podejście do obowiązków – odpowiedzialność, rzetelność, terminowość
- Doskonałe zdolności organizacyjne (organizacja czasu pracy, nadawanie priorytetów zadaniom, zdolność podejmowania decyzji)
- Wysokie umiejętności komunikacyjne, negocjacyjne i analityczne
- Mile widziane:
- Doświadczenie w projektach/usługach związanych z infrastrukturą IT
- Szkolenia lub/i certyfikaty (PRINCE2, ITIL, PMI)
Oferujemy
- Udział w ciekawych projektach z obszaru infrastruktury IT
- Nowe wyzwania wspierające rozwój zawodowy i podnoszące kwalifikacje w obszarze project managementu
- Praca, która umożliwia codzienny kontakt z językiem angielskim
- Model pracy hybrydowej (3 dni z biura, 2 dni zdalnie) po okresie wdrożenia
- Dostęp do prywatnej opieki medycznej dla Ciebie i Twojej rodziny
- Bezpośrednio na naszym kampusie: centrum medyczne iMed24, strefa rekreacyjna z basenem i siłownią, stołówka
- Kameralne, kilkuosobowe pokoje, brak gorących biurek
- Udogodnienia dla rowerzystów (stojaki, szatnie, rowerownie, stacja naprawcza), a dla tych, co do pracy docierają samochodem – naziemny i podziemny parking
- Stabilne zatrudnienie w firmie z polskim kapitałem – za nami 30 lat pełnych sukcesu w realizacji i wdrażaniu autorskich projektów informatycznych
Źródło: Comarch/Praca
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