Project Manager z Salesforce

2 miesięcy temu

Warszawa, Polska Square One Resources Sp. z o.o. Pełny etat

The project involves the implementation of a Salesforce-based system designed to offer vehicles and related financial products to both B2B and B2C customers. This system will be built upon the Salesforce platform and integrated with other systems to ensure seamless operation and enhanced customer experience. The project focuses on creating a streamlined solution for managing vehicle offerings and associated services efficiently.

Project Manager z Salesforce


Your responsibilities

  • Serve as a Problem Solver Manager/Project Manager for an existing service, responsible for managing and overseeing ticket resolution
  • Coordinate and lead the resolution process for technical and operational issues, ensuring timely and effective solutions
  • Collaborate with cross-functional teams to identify the root cause of problems and recommend or implement appropriate solutions
  • Ensure continuous improvement of service quality by monitoring and refining the support process
  • Work closely with clients and technical leads to maintain clear communication throughout the project lifecycle

Our requirements

  • Minimum of 3 years of professional experience in a similar role
  • Proficiency in Salesforce (must-have technology)
  • Solid understanding of ticket management and issue resolution processes
  • Familiarity with coordinating between various teams to ensure effective problem-solving
  • Experience in managing or overseeing existing services within Salesforce environments (not a developer role)

Aplikuj

 

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