Senior Application Support Engineer

4 tygodni temu

mazowieckie, Polska Pełny etat

Bezpłatnie za pośrednictwem poczty elektronicznej lub Google

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Senior Application Support Engineer - Payroll, Time & Benefits, Global Mobility & Pensions

Your responsibilities

Provide application support for HR-related systems, with a focus on Payroll and related processes.
Analyse business requirements and assess their feasibility within the existing application ecosystem.
Investigate, troubleshoot and resolve application issues and bugs.
Work closely with business stakeholders, IT teams and external vendors.
Assess new technologies and solutions and determine how they can fit into the existing environment.
Support system changes, enhancements and improvements.
Analyse issues across different applications and integrations.
Collaborate with external technology and service providers.
Quickly understand and adapt to new systems and technologies as the application landscape evolves.
Ensure effective communication between business users, technical teams and vendors.

Our requirements

Proven experience in application support within HR, Payroll or related systems.
Experience with one or more of the following areas: Payroll, Time Management, Benefits, Stock, Global Mobility, Pensions.
Strong analytical and problem-solving skills.
Experience with troubleshooting, incident management and root-cause analysis.
Ability to understand business requirements and assess technical feasibility.
Ability to quickly learn and adapt to new technologies and applications.
Experience working with external vendors and third-party service providers.
Good communication skills and the ability to work effectively with both technical and business stakeholders.
Good command of English and experience working in an international environment.
Experience with SAP / SAP Payroll.
Experience working with Strada, Ramco or similar Payroll/HR platforms.
Experience with integrations between HR applications.
Experience in a global enterprise environment.
Knowledge of HR technology and global Payroll processes.