Restaurant Supervisor

At Eram Talent, we are currently seeking a highly skilled and experienced Restaurant Supervisor to join our team in Saudi Arabia. As a Restaurant Supervisor, you will be responsible for overseeing the daily operations of our restaurant and ensuring the highest standards of service and customer satisfaction.

Responsibilities:

• Lead the opening of the restaurant/ outlet and ensure the implementation of the company policies and procedures along with the exact operation flow.
• Achieve objectives through appropriate planning, organization of staff, inventory management, cost control and maximization of the store's sales and profits.
• Assist the Brand Manager/ Operation Manager in the development of the store's overall yearly plan and budget.
• Provides senior management with all necessary data and statistics relating to store sales and performance, in order to assist them in their decision-making process.
• Observes compliance with Brand policies and procedures, as well as governmental laws and regulations.
• Develop in-depth knowledge of cooking methods on each station, know each spec of every dish to correctly monitor food quality.
• Encourages the front of house teams to constantly improve and update their food knowledge to ensure customers' queries answered effectively.
• Work with managers and team to create and maintain our ethos of combining fresh and nutritious food in a simple setting with helpful friendly service that offers value for money.
• Encourage and motivate the team to create an environment where our customers feel welcome, important and it is a pleasure to have them visiting your restaurant.
• Trains and motivates front of house teams to read customers' needs and adjust style of service according to individual customers' needs
• while still retaining their individual personality.- Effectively deal with customers' queries/complaints in a friendly way, helpful way and use these as opportunities to improve how we do things.
• Remains calm during a busy shift and ensures team members remain focused during the shift maintain an obvious presence on the floor, to both customers and team.
• Constantly observes team members/restaurant to anticipate any problems and take preventative action before problems arise.

Requirements

• Excellent English -verbal and written.
• Bachelors degree in Business Administration, Hotel Management or an equivalent.
• Proven experience in restaurant management or a similar role.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of restaurant operations, including front-of-house and back-of-house functions.
• Familiarity with point-of-sale (POS) systems and financial management.
• Excellent knowledge of Food Legislation, Relevant Codes of Practice & Quality Standards and Health & Safety Legislation
• Exceptional communication and organizational skills