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Sr. Technical Analyst
4 miesięcy temu
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are thebringing our characters to life, thebringing them to your living rooms and thecreating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Every great story has a new beginning. We're excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery. WBD is a premier global media and entertainment company offering audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, sports, news, streaming and gaming. We’re home to the world’s best storytellers, creating world-class products for consumers. From brilliant creatives to technology trailblazers and beyond, join us as we step into the next chapter.
Your New Role...
The Sr. Technical Analyst will assist the team as well as key stakeholders across various tasks related to multiple applications and business processes including understanding business processes and implementing software tools in support of those business processes.
Your Role Accountabilities...
Business Analysis 50%
Lead live remote and in person working sessions with operations teams to gather requirements, implement solutions, and train.
Responsible to understand business process and effectively apply them to appropriate application and technical solutions.
Responsible to design and implement solutions using application, interfaces, and reporting capabilities.
Provide expert level, second tier, technical support to the entire studio portfolio of applications and supporting technologies.
Responsible to manage and approve application upgrades, patches, and fixes.
Responsible to ensure change management processes successful for application and process changes.
Responsible to collaborate with small teams of project managers, technical resources, vendors, and business experts to successfully achieve technical solutions.
Assist project team, key stakeholders, and management to prioritize business requirements and develop and maintain detailed project plans using standard tools
Effectively assist in leading by influence and work in a matrix/cross functional (BU Champions)
Assist in establishing and coordinating the project plan for migration of the project into production
Assist with developing and defining new and improved workflow and initiatives · Help provide training and training materials for new processes
PROJECT MANAGEMENT 25%
Collaborate with key stakeholders to understand team needs and dependencies to better align business processes
Assist in developing and executing a methodology to evaluate, prioritize and monitor the success of the business processes
Accurately and clearly articulate strategic issues and provide relevant, logical options for solving them
Create comprehensive and meaningful strategy presentations for senior executives
Ability to build a framework and drive development through dynamic business intelligence tools and dashboards for use in ongoing business planning and goal measurement through KPIs
ANALYTICS 25%
Develop and run SQL queries for custom reporting and analysis.
Capture bug reports and submit to application vendor via vendor bug reporting portal.
Responsible for root cause analysis, testing, and applying valid fixes
Develop comprehensive performance analysis of business processes and review ways of improvement
Actively participate in stakeholder meetings with the goal of understanding all major projects and initiatives planned
Qualifications & Experiences...
5+ years of prior working in an IT or associated role with experience supporting operations with operations systems experience.
Hands on experience with system implementation and customization.
Experience gathering requirements, writing functional designs, drawing process flows, use cases, and writing test cases.
SQL
Superior analytical and problem-solving skills
Expert user of Microsoft Office (Excel, PowerPoint, Word) to prepare all documents, presentations, graphs, briefings, and worksheets
A passion for accuracy and translating insights into a compelling narrative; able to maintain a balance between the details and the larger picture
Excellent written and verbal communication
Work collaboratively with small/medium teams
Ability to handle multiple assignments concurrently
Not Required but preferred experience :
Xytech
Experience with supporting applications hosted in a SaaS model preferred.
Media and Entertainment (Studio) experience is desirable.
Experience working in a national or global company
Some visualization tool knowledge would be helpful (i.e. Tableau, Power BI)
Comfortable in working in highly iterative and somewhat unstructured environment
What's in it for you?
Hybrid work model, flexible working hours
Free access to player.pl
Benefit package: private medical health care, life insurance, MyBenefit cafeteria including sport card, social funds, retirement pension plans, recognition platform, employee referral program
Work-life balance initiatives: wellbeing platform, yoga, educational webinars, Employee Assistance Program, internal media initiatives
Training & development: sharing the cost of English lessons, Employee Resource Groups, Bridge learning platform, sharing sessions with experts
CSR activities: volunteering, eco & social initiatives
Casual dress code
Parking space available for booking
How We Get Things Done…
This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.