Accounting Associate with German Language

2 miesięcy temu


Łódź, Polska Conduent Business Services Pełny etat

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


The duties will include:

  • Responding to phone/e-mail inquiries in a prompt, accurate and courteous manner following adapted procedures.
  • Logging customer calls and communicating appropriate options for resolution, use an escalation contact path if necessary
  • Gathering information from the caller using a CRM and other available tools and systems
  • Investigating to resolve the problem and communicate the solution
  • Collaborate to departmental activities to ensure completion of the deliverables within deadlines
  • Support process analysis to identify possible process improvements
  • Understands implications of work and makes recommendations for solutions
  • Participate in the implementation of internal initiatives
  • Meet and comply with internal procedures and policies
  • Additional task allocated by Team Leader/ Supervisor

We are looking for candidates with:

  • Professional level of German and English language (at least B2)
  • Experience on similar position will be an asset
  • Experience in SSC/BPO will be an asset

What we offer:

  • Competitive salary and bonus program
  • Employment contract
  • Remote work/hybrid model
  • Full time Monday to Friday (without night shifts)
  • Good opportunities to develop professional career
  • Work in dynamic international environment
  • Daily contact with foreign clients
  • Access to comprehensive learning, training and development via our extensive Global learning platform. Opportunity to apply for external professional training and courses that can be co-financed by Conduent.
  • Newly refurbished attractive open plan office space in Lodz
  • Global Complany, international diverse and inclusive environment
  • And our attractive extra's for all our Associates:
    Private medical care, Life insurance, Cafeteria plan, Sport card/Gym membership, Occasional cinema vouchers, Co-financing of corrective glasses up to 600 PLN



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