Accounting Associate with German Language
2 miesięcy temu
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
The duties will include:
- Responding to phone/e-mail inquiries in a prompt, accurate and courteous manner following adapted procedures.
- Logging customer calls and communicating appropriate options for resolution, use an escalation contact path if necessary
- Gathering information from the caller using a CRM and other available tools and systems
- Investigating to resolve the problem and communicate the solution
- Collaborate to departmental activities to ensure completion of the deliverables within deadlines
- Support process analysis to identify possible process improvements
- Understands implications of work and makes recommendations for solutions
- Participate in the implementation of internal initiatives
- Meet and comply with internal procedures and policies
- Additional task allocated by Team Leader/ Supervisor
We are looking for candidates with:
- Professional level of German and English language (at least B2)
- Experience on similar position will be an asset
- Experience in SSC/BPO will be an asset
What we offer:
- Competitive salary and bonus program
- Employment contract
- Remote work/hybrid model
- Full time Monday to Friday (without night shifts)
- Good opportunities to develop professional career
- Work in dynamic international environment
- Daily contact with foreign clients
- Access to comprehensive learning, training and development via our extensive Global learning platform. Opportunity to apply for external professional training and courses that can be co-financed by Conduent.
- Newly refurbished attractive open plan office space in Lodz
- Global Complany, international diverse and inclusive environment
- And our attractive extra's for all our Associates:
Private medical care, Life insurance, Cafeteria plan, Sport card/Gym membership, Occasional cinema vouchers, Co-financing of corrective glasses up to 600 PLN
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