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Operations Software Analyst

2 miesięcy temu

Warsaw, Polska Jobs for Humanity Pełny etat
Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Travel Percentage :

5 - 10%This role is a client facing role responsible for the provision of first level support services for German clients in EU.
 
What you will be doing:
  • Setup, integration and parameter definition of applications new releases
  • Support and maintain business processes and/or technical components (especially customized solutions) in FIS applications
  • Invent and implement new ideas to automate existing processes
  • Analyse, check and solve assigned daily issues or route to proper department
  • Cooperation with first and second level support teams in the event of workarounds or troubleshooting in the customer environment within Incident Management
  • Apply new solutions to speed up workflow and increase customers' satisfaction
  • IT service management considering ITIL service and process standards

What you bring:
  • Bachelor’s or Master’s degree in Computer Science, Economics, Finance, Banking or the equivalent combination of education, training, or work experience
  • Experience in application support
  • Very good knowledge of SQL
  • Experience or knowledge in any programming language will be an asset (Java, VBA, Bash, .NET, Perl)
  • Experience in Power Automate workflows creation will be an asset
  • Unix user skills will be an asset
  • Experience in finance and/or banking sector will be an asset
  • Strong customer-orientation and communication skills
  • Team player with excellent analytical skills and a results-driven and quality-oriented work ethic
  • Very good German
  • Good English

What we offer:
  • Working in the innovative and entrepreneurial environment of a growing international company
  • Joining a team of talented experts in banking and payment solutions
  • Comprehensive onboarding process
  • External and internal trainings
  • Work completely remotely – till the end of Covid19
  • Possibility to work remotely partially or fully from the office after Covid19 – we are open to your needs
  • Opportunities to growth
  • Work-life balance
  • Flexible working hours
  • Contract of employment
  • Competitive salary with excellent benefits: private health insurance for employees and their family, group life insurance, pension plan 5%
  • Language courses during working hours

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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