Business Analyst
3 tygodni temu
Job Description
You will be responsible for partnering with our global and regional Sales & Marketing teams to drive a business value creation and achieve top NPS score, to support the customer experience process and create effectiveness and efficiency in various Sales & marketing processes, through data, analytics and processes automation
Work in a lean setup with focus on delivery and act as subject matter expert for Nice-Satmetrix Customer Experience (NPX) application, CRM and other sales & marketing tools providing support, guidance and training to commercial users in the business.
Develop the capabilities and fostering the culture to achieve top NPS score.
Lead efforts to derive actionable insights from data through advanced analytics, machine learning, and other technologies, enabling data-driven decision-making.
Buildup automation capabilities for Order To Cash and Deploy cutting edge Intelligent selling models.
This role interacts with cross functional teams, like Sales & Marketing, IT , Sustainability departments, and external consultants/vendors to ensure alignment on standards and process, data, and technology decisions and plays a critical role in the evolution of the global commercial business processes.
About you:
You should have the ability to work seamlessly among multiple areas of the organization and interact with people from different regions and countries. You have strong analytical skills, enjoy working in a team environment (global scale), and be able to pick up new concepts quickly.
Qualifications
Bachelor degree required in Data Science, Computer Science. 2-3 years data scientist and/or sales and/or IT experience. Experience in data management, advanced analytics and Machine learning. Proven experience in Power Bi, Power automate, SQL. Programming skills in languages like JavaScript, HTML, CSS, Python are a plus. Knowledge of design thinking principles Creative mindset and ability to think innovatively Effective communicator (both written and verbal), with the ability to work seamlessly among multiple levels and areas of an organization as well as in a multi-cultural environment. Problem-solving skills and passionate to learn new technologies.
Additional Information
We offer
Private medical care including dental care; Life insurance; Multisport card; Social fund (e.g. vacation allowance, Christmas allowance); Employee referral program; Flexible working hours; Remote work from Poland;If you are smart, passionate, innovative, culturally open, curious and collaborative, we’d like to hear from you.
O-I is committed to fostering an inclusive environment that attracts and embraces the brightest minds and creates a culture that welcomes a diversity of ideas and perspectives while encouraging growth and rewarding performance
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