Business Analyst

Business Analyst, Pandora Digital & Technology

Do you want to be a part of the world’s leading jewellery company while putting your experience in portfolio management into use? If yes, then we might have an exciting opportunity for you You will be part of an exciting business area and work in an international organisation of can-do spirited, passionate, and performance-driven people. We value flexibility and informal working, where you are trusted to deliver and to focus on outcomes, outputs and value delivered.

About the Team:

During the coming year, we will continue to establish a world-class digital team of thinkers, makers, and doers to ensure digital and technology is at the heart of our business. And we want you to bring your expertise, knowledge, ideas, entrepreneurial spirit, and experience to make a significant impact, and help build and shape this with us from an early stage. ​ 

As part of expanding the Pandora Digital and Technology organization in Warsaw, we are looking for a Business Analyst to join Supply Chain Technology area working in our OMNI Operations Product Line. You will work with solutions that are vital for Pandoras ambitions to secure the order fulfilment and order delivery process all the way to the way to the customer receiving the products.

As we are in the beginning of the journey you will have the possibility to shape and implement the direction and approach for the area. During the coming years we will modernize our ways of working and our technology landscape as parts of enabling the above ambitions.

Your Role as a Business Analyst

The role as a Business Analyst in the Omni Operations area means collaborating with Global Omni Operations in our scale agile setup focusing on developing our future capabilities within the area of Omni Fulfilment. You will have a key role as a member Omni Operations Product Line, leading the work together with the Product managers and other Business Analysts in securing that we are delivering needed capabilities for Pandora. Key activities to achieve this will be to set and deliver the scope in close cooperation with relevant stakeholders. You will be involved in the whole development and delivery process, from gathering business needs, translating them into epics and user stories, securing that it meets the business needs and take accountability in securing that they aligned with the objectives and our delivery plans within the area.

We believe you have strong communication and collaboration skills and abilities to partner with business- as well as technical stakeholders. Furthermore, you should have strong business acumen within Supply Chain, preferably within the area of Warehousing execution, Transport Management and a good understanding of technology. You understand the complexity of a global company as well as the need of simplicity and standardization – while not comprising the co-worker experience.

What is needed to succeed in the role:

5+ years of experience within the Supply Chain domain

5+ year of experience working with Warehouse Management, Inventory Management and Transport Management

3+ years of experience in Agile Digital Product Development and worked within agile development practices and have knowledge of the Objectives & key Results (OKR) framework

Experience within the Omni-Channel Retail, FMCG industry

You are comfortable and have great experience in requirements gathering and working with business processes with a strong focus on Supply Chain

You are obsessed about identifying customer problems and needs and you are naturally curious in solving these whilst making a business impact

You are obsessed with simplifying the complex, finding the best ways to solve problems here and now

You have a strong ability to influence, listen to and collaborate successfully with variety of stakeholders connected to the domain in a complex environment

You have excellent communication skills in English and can translate complex information into stories for the right audience when needed

You are comfortable working in a highly technical environment and curious in learning and understanding topics outside of your practice

You are a “do-er”, willing to work hands-on including stepping in to work directly with a development team in a product role if needed

Our Pandora Values: 

We dream, are visionary and go beyond the obvious.

We dare to pursue bold ambitions with courage and speed.

We care deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow, and

we deliver on our promises to colleagues, customers, partners and stakeholders. 

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet % of the qualifications listed above, we encourage you to apply. In compliance with the Colorado Equal Pay for Equal Work Act. 

Did we get your attention? 

We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:

Joe McBrien, TA Specialist, Global Office @

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site

Icing on the cake:

You will be working out of our beautiful Head Office in Copenhagen V, established in and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora:

Pandora is the world's largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than countries through 6, points of sale, including more than 2, concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 32, people worldwide and crafts its jewellery at two LEED-certified facilities in Thailand. Pandora is committed to leadership in sustainability and will purchase only recycled silver and gold for crafting its jewellery by and halve greenhouse gas emissions across its value chain by . Pandora is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 26.5 billion (EUR 3.6 billion) in .

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.