Solutions Architect

6 miesięcy temu

Warsaw, Polska TD SYNNEX Pełny etat
Job Purpose:  

Highly certified architect with deep cross-vendor domain knowledge, able to work externally with partners, vendors and end customers to develop complex and bespoke technology solutions

Responsibilities:

  • Helps define appropriate multi-technology solutions to meet customer needs by engaging with end users and resellers

  • Responsible for project management of internal and external (vendor and partner) resources in delivering complex, multi vendor technical solutions to end users

  • Some support of internal and external sales teams to deliver technical quotes in line with defined service level agreements (SLA’s)

  • Develop and manage customer relationships with appropriate contacts.

  • Co-own and project manage the technical elements of sales opportunities to successful closure

  • Conduct customer site visits (reseller and end user)

  • Deliver sales and technical enablement training internally to TD SYNNEX sales teams or externally to the reseller base (not a core competency)

  • Respond to queries or customer care issues in a timely manner

  • Communicate product and technology information to the relevant audience

  • Deal with daily product/solution enquiries from internal/external sales and resellers (not a core competency)

  • Utilise the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates

  • Maintain technical accreditation and develop wider industry knowledge to a highly competent level (applicable to all technical roles)

Knowledge Skills and Experience

  • Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook and Visio

  • Experience of SAP R3, Compass and Business Warehouse is desirable

  • Previous experience of E-business systems.

  • Excellent written and oral communication skills.

  • Strong attention to detail, priority management and planning skills.

  • IT industry knowledge – Channel, Vendors, Competition and End User.

  • Existing wide knowledge of product and technology portfolios as relevant to the business unit

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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