Business Analyst

2 miesięcy temu

Gdańsk, Polska Lyreco Group Pełny etat

As a Business Analyst/Configuration Administrator, you will play a crucial role in deploying and maintaining Microsoft Dynamics 365 solutions tailored for our customer service operations. This position involves close collaboration with both local and central business and IT teams to propose solutions, configure, and optimize our Dynamics 365 environment to enhance business operations. You must be detail-oriented, capable of handling multiple requests from a diverse user base, and have a deep understanding of Microsoft Dynamics 365’s technical and functional capabilities. Strong business intelligence skills are also required to effectively support and drive business needs.

Main Responsibilities:

Technical Solution Planning: Develop and present strategic plans and technical solutions for Microsoft Dynamics 365.

Level 2 Support: Provide advanced support to resolve complex issues in Microsoft Dynamics 365, ensuring system reliability.

Configuration Management: Set up and manage Microsoft Dynamics 365 settings based on functional needs.

User and Access Management: Oversee user management and access rights to maintain security.

Training and Documentation: Create training materials and documentation; conduct training sessions on new features.

Community Engagement: Engage with the local key user community for ongoing learning.

User Feedback: Monitor and address user satisfaction to enhance the user experience.

General Support: Provide ongoing support and maintain a FAQ knowledge base for Microsoft Dynamics 365.

Local Support Assistance: Assist local users with specific configuration challenges.

Knowledge Management: Develop and maintain documentation for first-level support.

Collaboration: Work with developers, integrators, and business partners on system enhancements.

Qualifications & skills:

Minimum 2 years’ experience MS Dynamics tool configuration

Fluent business English (written and spoken)

Business Acumen: Strong understanding of business operations and strategic implications with a focus on Microsoft Dynamics 365.

Customer Focus: Strong dedication to meeting the needs of users, enhancing their interaction with Microsoft Dynamics 365.

Communication and Influence: Excellent communication skills with an ability to effectively advocate for system improvements and influence stakeholders.

Team Collaboration: Ability to build relationships and effectively work within and across teams.

Change Management: Skilled in managing organizational change, particularly related to technology implementations like Microsoft Dynamics 365.

Results-Oriented: Demonstrated ability to meet and exceed targets, especially in technology-driven projects.

Project Management: Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.

Problem Solving: Analytical and creative approach to solving technical and business challenges using Microsoft Dynamics 365.

Benefits:

Sharing the costs of sports activities

Sharing the costs of foreign language classes and professional training

Private medical care

Life insurance

Holiday funds

Christmas gifts

What we offer:

Flexible working time (we start between 7-9 and work 8 hours respectively)

Hybrid work (3 days office, 2 days remote)

Reasons to join LYRECO:

A full- time job in a dynamic, passionate, international team

You will work in hybrid work model in Gdansk, Poland

#LI-Hybrid

#LI-AW1

#management

  • Senior Business Analyst

    3 tygodni temu

    Gdańsk, Polska Avenga Pełny etat

    For our Client from the pharmaceutical industry we are looking for an experienced Business Analyst. Our client's scientists are amongst the best in the industry, pursuing new paths to deliver life-changing benefits to patients. They continue to be driven by our long-term aim to deliver medical advances that provide greater benefits to patients, and at the...

  • Business Transformation Analyst

    4 miesięcy temu

    Gdańsk, Polska Thomson Reuters Pełny etat

    About the Role In this opportunity as Business Transformation Analyst, you will: Analyse current business processes to identify inefficiencies and areas for improvement. Gather and document business requirements through stakeholder workshops and data analysis. Work closely with stakeholders to prioritise requirements and align solutions with...

  • System - Business Analyst

    1 miesiąc temu

    Gdańsk, Polska SCALO Sp. z o.o. Pełny etat

    Jesteśmy firmą technologiczną.Realizujemy projekty. Budujemy zespoły. Zapewniamy specjalistów do projektów.Za pomocą technologii wspieramy wzrost biznesowy naszych Klientów oraz tworzymy przestrzeń do ciągłego rozwoju naszego zespołu. Nasze Center of Excellence skupia najlepszych specjalistów SCALO, zajmujących się różnymi dziedzinami...

  • System - Business Analyst

    1 tydzień temu

    Gdańsk, Polska SCALO Sp. z o.o. Pełny etat

    Jesteśmy firmą technologiczną.Realizujemy projekty. Budujemy zespoły. Zapewniamy specjalistów do projektów.Za pomocą technologii wspieramy wzrost biznesowy naszych Klientów oraz tworzymy przestrzeń do ciągłego rozwoju naszego zespołu. Nasze Center of Excellence skupia najlepszych specjalistów SCALO, zajmujących się różnymi dziedzinami...

  • Senior Business Analyst, Officer

    2 miesięcy temu

    Gdańsk, Polska State Street Pełny etat

    Purpose Of Role: The Officer Business Analyst is responsible for liaising with business teams to elicit, analyze, communicate and validate requirements for changes in business processes, policies and information systems. Mentor junior colleagues and share best BA practices. Responsibilities • Follow the BA process outlined in the BA Charter •...

  • Business Applications Analyst, Senior Associate, Hybrid

    3 miesięcy temu

    Gdańsk, Polska State Street Pełny etat

    Purpose Of Role: The Test Analyst is responsible for conducting test activities on Transfer Agency systems utilized in the IFDS Transfer Agency business across Europe. Key goal is executing User Acceptance Testing (UAT) of any change to a Transfer Agency application to agreed standards, ensuring that the quality of the output is of a consistently, high...

  • Business Analyst

    1 miesiąc temu

    Gdańsk, Trójmiasto, Polska Transition Technologies MS Pełny etat

    Your Responsibilities:Lead design and evaluation process for new features with Product Owner: analyse and review requirements, organize refinement sessions and document the outcomesCreate user stories in JIRA or assist Product Owners as required in this process to ensure quality, consistency and adherence to best practices, including acceptance...

  • Senior Data Science

    2 miesięcy temu

    Gdańsk, Trójmiasto, Polska Wakacje.pl Pełny etat

    Kim jesteśmy i jak pracujemy?Jesteśmy 11 osobowym zespołem specjalistów w Departamencie Finansów i Analityki Biznesowej, który rozumie potrzeby biznesu i wspiera go w szukaniu najoptymalniejszych rozwiązań. Jeśli widzisz się w roli Senior Data Science & Business Analyst to zapraszamy do aplikowania W swojej codziennej pracy będziesz odpowiadać...

  • IT Business Analyst

    2 miesięcy temu

    Gdańsk, Pomerania, Polska Avenga Pełny etat

    Responsibilities:Act as a bridge between business needs and developers to ensure the delivery of high quality IT solutionsCollecting requirements, creating use cases, modeling business processes, conducting workshops techniquesProviding clear formulation of ideas and ensuring clear communication of objectives and requirements to stakeholdersEliciting and...

  • Analyst

    2 miesięcy temu

    Gdańsk, Polska b2bnetwork Pełny etat

    Detailed description of work task to be carried outOur team is part of Nordea project to reduce access management risks by securing efficient onboarding of applications to the centralized IAM controls supported by IAM tools Identity IQ (IIQ).We have in scope 23 applications (1 completed, 11 in progress, and 11 to do). All of them have to be completed by end...

  • IT Analyst

    4 miesięcy temu

    Gdańsk, Polska emagine Consulting Pełny etat

    PROJECT INFORMATION: Industry:  banking Location:  remote / onsite Gdansk (one day a week) Project language:  English, Polish Remuneration: up to netto +vat/h Type of assignment:  B2B Detailed description of work task to be carried out We are looking for a (Senior) IT Analyst to take part of a maintenance unit for our Loan IQ...

  • Expert IT Analyst

    2 tygodni temu

    Gdańsk, Polska Nordea Bank Pełny etat

    Job ID: 25990  Would you like to join our international team, to support us in work on Customer Experience Survey application? We are now looking for a Expert IT Analyst to to help us with a mission of simplifying and transforming our business and IT landscape. In Nordea, we’re harnessing the power of technology to reinvent the future of...

  • System Analyst

    4 tygodni temu

    Gdańsk, Trójmiasto, Polska Andersen Pełny etat

    The IT company Andersen invites a System Analyst to work on a project in the field of Logistics and Supply Chain. With over 1,300 offices in more than 100 countries and approximately 81,000 employees, the company is a leader in sea and air freight forwarding. The project is a system that serves as a centralized platform for data encapsulation from various...

  • Senior Data Analyst

    3 miesięcy temu

    Gdańsk, Polska Belmont Lavan Ltd Pełny etat

    Senior Data Analyst - HybridAbout the Company:Belmont Lavan Ltd is a leading data-driven company that specializes in addressing environmental challenges. We are dedicated to using data to drive positive change and contribute to a sustainable future. We are currently looking for a Senior Data Analyst to join our team.Job Description:As a Senior Data Analyst,...

  • Senior IT Analyst

    2 tygodni temu

    Gdańsk, Polska Nordea Bank Pełny etat

    Job ID: 25991  Would you like to join our international team, to support us in work on Customer Experience Survey application? We are now looking for a Senior IT Analyst to to help us with a mission of simplifying and transforming our business and IT landscape. At Nordea, we see that the world is changing fast – and we want to be one step ahead...

  • Expert IT Analyst

    3 tygodni temu

    Gdańsk, Polska Nordea Bank Pełny etat

    Job ID: 25842  IT Analysis, System Analysis, Transaction Monitoring Would you like to work in a team that analyses new development requests for Transaction Monitoring? We are now looking for an Expert IT Analyst to help to analyze new Epics with a good understanding of end-to-end implications in terms of data, systems, processes and organization.  ...

  • Financial Crime Risk Senior Business Analyst

    2 miesięcy temu

    Gdańsk, Pomerania, Polska Nordea Bank Pełny etat

    Job ID: 25091 It's an exciting time for you to join us. We're a changing company with big ambitions and together we'll create the future of banking. We are now looking for a Financial Crime Risk Senior Business Analyst. Working with us, you will play a part in building a better bank that fulfils a meaningful role in society. We aim to help our 11 million...

  • Business Analyst – pharmaceutical industry

    3 miesięcy temu

    Gdańsk, Polska Groupe SII Pełny etat

    Join our team working on projects of one of the largest pharmaceutical companies in the world and have a real impact on the lives and health of more than 15 million patients! By implementing the projects of Sii's key, long-standing client, you will get the chance to develop in the field of R&D, clinical trials, and global services. You will work based on...

  • Accounts Receivable Dispute Analyst

    1 tydzień temu

    Gdańsk, Polska TENNECO Pełny etat

    JOB SUMMARY: The Accounts Receivable Dispute Analyst is responsible for supporting the collection team related to customer payment disputes and resolution of claims. This person will become a valued member of our Global Business Services. JOB RESPONSIBILITIES: Process claims and follow set process flows on handling disputes, with the end goal of...

  • Test Analyst

    2 miesięcy temu

    Gdańsk, Pomerania, Polska Team Up Pełny etat

    Together with our business partner, a large-scale organization we are looking for Test Analyst / Engineer in the Salesforce domainYour role:Assist in all testing phases throughout the development cycleTake charge of devising test plans, carrying out tests, documenting results, and ensuring complianceGenerate and run both manual and automated test...