Clearance Broker with German

7 miesięcy temu


Kraków, Polska FedEx Pełny etat

Join our team as we work each and every moment to deliver the most important package of someone’s day. At FedEx, you’ll be a part of a team that helps make the world more connected by enabling global commerce which helps business prosper, communities flourish and people thrive. Through personal and professional support, development and opportunity, we foster a culture where people deliver exceptional experiences and outstanding service.
As a Clearance Broker you will work closely with Customs to enable our on-time clearance and delivery. You will ensure checks and processes are completed that result in timely and effective processing of transactions and legal and regulatory compliance. In this position efficient, courteous and professional communication and taking ownership of issues / requirements are key to the role. You will be responsible for:

  • Preparing customs entry documentation based on paperwork supplied with the shipment.
  • Checking if all customs documentation is completed correctly.
  • Contacting clients by email to provide any missing or unclear information necessary to allow customs clearance.
  • Ensure the correct identification and accurate input of shipment information into appropriate systems.
  • Produce and validate customs data and paperwork to support the achievement of regulatory and internal compliance standards and to ensure timely clearance.
  • Ensuring accuracy within a fast-paced goal orientated environment

The ideal candidate will have:

  • Fluent in German (B2 – C1) and English (B1-B2)
  • Team player with a can-do attitude.
  • Customer focused with excellent communication skills.
  • Attention to detail and able to work to tight deadlines.
  • Task orientated with good time management.
  • Good analytical and problem-solving skills.
  • Able to make independent decisions based on expertise.
  • Good Computer skills including Microsoft Office.
  • Willing to develop in a multinational/multicultural environment
  • Experience in customer service would be an asset

What we offer:

  • Great working atmosphere.
  • An extensive benefits package.
  • Personal and professional development opportunities.
  • A wide array of formal training and on the job learning opportunities.
  • Tuition assistance
  • FedEx is one of the most admired companies and trusted brands year after year
  • In joining FedEx, every team member commits to our Purple Promise — to make every FedEx experience outstanding—for the customer and for our fellow team members.
Being a part of FedEx means you are a part of a global network of solutions that only continues to strengthen its capability to deliver what our customers need anytime, anywhere.

Firma FedEx poważnie podchodzi do filozofii, która stawia pracowników na pierwszym miejscu. Jesteśmy pracodawcą zapewniającym równe szanse rozwoju dla wszystkich i zaangażowanym w budowanie różnorodnego i wolnego od dyskryminacji zespołu pracowniczego.

Nasza firma

FedEx to jedna z największych firm świadczących usługi transportu ekspresowego, która konsekwentnie uznawana jest za jedną z 10 najbardziej podziwianych firm w rankingu magazynu „Fortune”. Każdego dnia FedEx dostarcza rozwiązania transportowe i biznesowe dla swoich klientów pochodzących z 220 krajów i na obszarze całego świata. Obsługa tej globalnej sieci jest możliwa dzięki wyjątkowemu zespołowi pracowników FedEx zaangażowanych w dostarczanie usług najwyższej jakości.

Nasza filozofia

Filozofia P-S-P (ang. People-Service-Profit – Ludzie-Usługa-Zysk) określa zasady leżące u podstaw każdej decyzji, polityki lub działania firmy FedEx. Nasza firma troszczy się o swoich pracowników, a oni w zamian zapewniają perfekcyjną obsługę naszych klientów, którzy z kolei nagradzają nas dochodem niezbędnym dla zabezpieczenia naszej przyszłej działalności. Najważniejszym elementem, dzięki któremu filozofia People-Service-Profit ma tak pozytywny wpływ na firmę, jest zamknięcie tego koła poprzez wprowadzenie zysków z powrotem do działalności i inwestowanie w naszych pracowników.

Nasz sukces w branży jest zasługą naszych pracowników. Dzięki naszej filozofii P-S-P stworzyliśmy środowisko pracy zachęcające członków zespołów do stosowania innowacyjnego podejścia podczas świadczenia jak najwyższej jakości usług dla naszych klientów. Troszczymy się o ich dobro i doceniamy ich wkład w działalność firmy.

Nasza kultura

Nasz sukces w branży jest zasługą naszych pracowników. Dzięki naszej filozofii P-S-P stworzyliśmy środowisko pracy zachęcające członków zespołów do stosowania innowacyjnego podejścia podczas świadczenia jak najwyższej jakości usług dla naszych klientów. Troszczymy się o ich dobro i doceniamy ich wkład w działalność firmy.


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