Policy Data Analyst
4 tygodni temu
- Full Time
- with/without Professional Experience
We’re hiring at our location in Kraków
Policy Data Analyst - Fluent GermanWork Type: In Office
Office Location: Tertium Business Park in Kraków
Reporting to: Team Lead
Overall Job PurposeThe Policy Data Analyst is responsible for enforcing the policies for our clients products by analysing requests under European Law Legislations from lawyers and private individuals. As a Policy Data Analyst you will follow clear guidelines that allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast-paced, dynamic environment.
What’s in it for you?Our people are the heart-beat of our company. If you want to work in a multicultural, diverse environment with real opportunities to grow, then we’re the right choice. And, naturally, we can offer you all of the benefits of being part of a fast-growing, global business.
- Hybrid Working
- Competitive Salaries
- Quarterly Performance Bonus
- Paid Annual Leave
- Private LUX MED Medical Care
- MyBenefit (inc. Multisport)
- Relocation Support
- Quarterly Recognition Program
- PZU Life Insurance
- Paid Sick Leave
- Majorel Wellness Feel Good Program
- Full Product Training
- Career & Personal Development
- Innovation Programs
Review, analyse and process incoming requests through online tools
Evaluate validity of each request in line with our clients policies
Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments
Work closely with our clients policy specialists to address complex cases and regulatory inquiries using the clients response framework
Maintain a high level of quality in each case that you review
Achieve weekly productivity deliverables as part of daily workflow
Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness
Develop skills in a number of different areas including data, tools and quality assessment
You may be required from time to time to support different workflows/products/markets depending on business need
While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations
Fluency in written and spoken German and English is essential
Motivated by working in an environment that requires strong attention to detail
Excellent communication skills both verbal and written
Demonstrates ability to exercise impeccable judgment
Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material
Ability to work in a fast paced environment
Ability to be flexible and adaptable to meet changing business needs
Good computer literacy with the ability to quickly learn new tools
Ability to use Google Suite would be an advantage
B.A. or B.S. degree/masters or equivalent professional experience in online operations, privacy or legal support role desirable
COMPETENCIES
Understanding the role
Initiative
Solution Orientation
Collaboration
Organizational Commitment
Customer Focus
Teamwork
Results Orientated
Attention to detail
Problem Solving & Information Gathering
Resilience & Adaptability
Explore Majorel
At Majorel, we create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology we deliver real impact for our partners.
Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.
Majorel is an equal opportunity employer that embraces diversity. We are committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Majorel are based on business needs, job requirements and individual qualifications, without regard to gender, age, ethnicity, race, nationality, religion, disability, gender identity, sexual orientation, marital or civil partnership status or any other basis as protected by local law.
Majorel and its employees do not tolerate, engage in, or support Human Trafficking, Forced Labour or Child Labour of any kind through Majorel’s activities, including in its supply chain, or assist Majorel clients or any other party in doing so.
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Apply nowA big team is looking forward to you. Apply here
Majorel Poland Global | Human Resources | Oleksandra Osypenko
You are looking for another location or want to learn more about Majorel?
Visit us on majorel.com/career-de.
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