Shop Assistant

Shop Assistant (FO - PL, Szczecin)

PURPOSE & IMPACT ON ORGANIZATION: Contribute to meeting or exceeding store sales and profit targets by: •  Passionately inspiring consumer loyalty to the Brand •  Effectively serving and selling to customers •  Diligently executing store operations KEY RESPONSIBILITIES: •  Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them •  Execute the Brand Customer Service standards to meet or exceed customers’ expectations •  Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values •  Use Seasonal Brand and product knowledge effectively during sales interactions •  Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand •  Adhere to all established policies and procedures •  Execute and maintain established Visual Merchandising and In-Store Communication standards •  Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor •  Complete cash register transactions quickly and accurately •  Minimize loss in both, the stockroom, and the sales floor •  Perform all store operations in a safe, effective, and efficient manner •  Collaborate productively and respectfully with team members •  Complete all applicable training programs and effectively apply the learning on the job •  Seek coaching and learning opportunities to continually improve your performance AUTHORITIES: •  Not Applicable KEY RELATIONSHIPS: •  Customers •  Peers and Supervisor KNOWLEDGE, CAPABILITIES AND EXPERIENCE: •  Fluent speaker of Polish and intermediate speaker of English •  Retail Professional Competencies MINIMUM QUALIFICATIONS: •  Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment •  Basic numeracy, literacy, and verbal communication skills