Data & Social Listening Analyst

3 tygodni temu

Warsaw, Polska British American Tobacco Pełny etat

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey

BAT POLAND IS LOOKING FOR A DATA and SOCIAL LISTENING ANALYST

SENIORITY LEVEL: non-management

FUNCTION: DBS ( Digital business solutions)

SALARY RANGE: competitive salary + excellent benefits + market leading bonus

LOCATION: Warsaw, Poland

ROLE POSITIONING AND OBJECTIVES

In GBS (Global Business Solutions) our ambition is to move up on the value curve, expand beyond transactional services and accelerate the transformation in BAT. To enable more value creation through leveraging technologies and boosting performance through automation, GBS is exceeding our customer expectations with simpler, faster and fit for purpose solutions. All this is enabled by our Ethos behaviors, creative minds, proactive mindset and ruthless focus powered by a high performing culture.

We are looking for a Data & Social Listening Analyst to join our Social Media Monitoring team and take the lead of the operation of our social listening platforms to conduct social media reports data sorting, analytics and reports based on case classification as well as develop, deliver, insights and templates to best analyze outcome.

As Data & Social Listening Analyst you will play a crucial role in bridging the gap between the data and the business. Your key responsibilities will be to monitor social conversation for internal teams and classify through Brand Protection, Reputation Management and Own Compliance categories and protocols and be the leading hand through the development and delivery of data analysis and reporting quality, accountable for continuous improvement initiatives and taking a lead role in coordinating data ingestion activities.

Reports to: Marketing Social lead

Reporting Level: Individual Contributor

Geographic Scope: Global

WHAT YOU WILL BE ACCOUNTABLE FOR

Conduct diagnostics on existing Excel reports, develop solutions, implement them, and monitor validation processes to ensure data integrity and optimal performance. Perform data modeling activities based on project requirements. Provide consultation and recommendations regarding best practices and optimal data solutions Build & maintain up-to-date internal processes and documentation to ensure data relevance. Consolidate data requirements and actively engage with the team to ensure data availability and accuracy. Assess hits and categorize them appropriately on the Sprinklr dashboard. Write hit summaries for incorporation into reports and alerts. Monitor & investigate fake accounts.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

Minimum of 2+ years of experience in a similar role. Analytical skills for data capture and analysis In-depth understanding and knowledge of data structures, modelling, and architecture. Experience in developing solutions using PowerBI Comfortable working with numbers and possessing a strong analytical sense. Willingness to learn social listening with the provided platform Understanding of social media marketing concepts and trends. Strong problem-solving skills with a continuous improvement mindset and resourcefulness. Excellent proficiency in English and Polish, both spoken and written.

Education / Qualifications / Certifications Required

Bachelor's degree in a relevant field, such as Data Science, Information Technology, Analytics, Digital Marketing, or a related discipline.

Technical / Functional Skills Required

Strong Excel and PowerPoint skills Data analysis tools knowledge (PowerBI)

Beneficial

Social listening tools knowledge (Sprinklr, Brandwatch, Talkwalker, SentiOne, Brand 24) and tool setup including keywords, query parameters and dashboards. Previous experience in developing products using agile methodologies and adopting agile ways of working. Customer service mindset

WE ARE BAT

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

Global Top Employer with 53,000 BAT people across more than 180 markets Brands sold in over 200 markets, made in 44 factories in 42 countries Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations Diversity leader in the Financial Times and International Women’s Day Best Practice winner Seal Award winner – one of 50 most sustainable companies

BELONGING, ACHIEVING, TOGETHER

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference

  • Social Media Analyst

    2 miesięcy temu

    Warsaw, Polska Helprise Pełny etat

    Join Helprise – one of the fastest growing outsourcing and consultancy firms providing the best talent, know-how and solutions for the execution of business processes. Be part of building an ecosystem that gives unique value to our customers, partners, candidates and employees. We are your career advocates – offering extraordinary opportunities to grow...

  • Social Media Analyst

    4 tygodni temu

    Warsaw, Polska Helprise Pełny etat

    Join Helprise – one of the fastest growing outsourcing and consultancy firms providing the best talent, know-how and solutions for the execution of business processes. Be part of building an ecosystem that gives unique value to our customers, partners, candidates and employees. We are your career advocates – offering extraordinary opportunities to grow...

  • Advocacy Analyst

    2 tygodni temu

    Warsaw, Polska Coty Eastern Europe Pełny etat

    Advocacy Analyst Miejsce pracy: Warszawa Your responsibilities Analyzing online buzz data, retail audit data and internal sell out data to identify patterns and correlations between influencer marketing activities and business resultsTracking of corporate goals execution in the advocacy area; monthly reporting to senior management and marketing...

  • Freelance Insights Manager, Social Media Agency

    1 miesiąc temu

    Warsaw, Polska 1000heads Pełny etat

    We are looking for talented freelance Insight Managers to support our Insight team in London.There will be a number of projects in 2024 for which we are looking to establish a retained freelance partnership with remote Insight freelancers.The Insight team at 1000heads are a dynamic data-driven force, tasked with exploring what makes online consumers tick,...

  • Freelance Insights Manager, Social Media Agency

    4 tygodni temu

    Warsaw, Polska 1000heads Pełny etat

    We are looking for talented freelance Insight Managers to support our Insight team in London.There will be a number of projects in 2024 for which we are looking to establish a retained freelance partnership with remote Insight freelancers.The Insight team at 1000heads are a dynamic data-driven force, tasked with exploring what makes online consumers tick,...

  • Data Analyst

    4 tygodni temu

    Warsaw, Polska Speed Management Polska Pełny etat

    technologies-expected : Jira Adobe Analytics Google Analytics technologies-optional : Google Search Console Tableau SEO Clarity about-project : Samsung has been managing the multi-skilled Pan-EU Content Production Centre (CPC) since 2017, primarily creating, maintaining and publishing customer-facing post-purchase content (FAQs, How to Videos, News...

  • Data Analyst

    2 tygodni temu

    Warsaw, Polska Speed Management Polska Pełny etat

    technologies-expected :JiraAdobe AnalyticsGoogle Analyticstechnologies-optional :Google Search ConsoleTableauSEO Clarityabout-project :Samsung has been managing the multi-skilled Pan-EU Content Production Centre (CPC) since 2017, primarily creating, maintaining and publishing customer-facing post-purchase content (FAQs, How to Videos, News articles, static...

  • Data Analyst

    3 tygodni temu

    Warsaw, Polska MSD Pełny etat

    Job DescriptionThe Data Analyst (DA) is responsible for software development and preparing, cleaning and analyzing data.Responsibilities and Primary Activities:Design and develop software according to relevant business requirements provided by business analysts and relevant stakeholdersWrite unit and integration tests necessary to validate and ensure the...

  • Data Analyst

    1 miesiąc temu

    Warsaw, Polska Speed Management Polska Pełny etat

    Expected, Jira, Adobe Analytics, Google Analytics Optional, Google Search Console, Tableau, SEO Clarity About the project, Samsung has been managing the multi-skilled Pan-EU Content Production Centre (CPC) since 2017, primarily creating, maintaining and publishing customer-facing post-purchase content (FAQs, How to Videos, News articles, static pages,...

  • Data Analyst

    4 tygodni temu

    Warsaw, Polska Speed Management Polska Pełny etat

    Expected, Jira, Adobe Analytics, Google Analytics Optional, Google Search Console, Tableau, SEO Clarity About the project, Samsung has been managing the multi-skilled Pan-EU Content Production Centre (CPC) since 2017, primarily creating, maintaining and publishing customer-facing post-purchase content (FAQs, How to Videos, News articles, static pages,...

  • Data Analyst

    2 miesięcy temu

    Warsaw, Polska Amaris Consulting Pełny etat

    Job description We are looking for a skilled and detail-oriented Data Analyst to join our team. The ideal candidate will be responsible for interpreting data, analyzing results using statistical techniques, and providing ongoing reports. The Data Analyst will develop and implement data analyses, data collection systems, and...

  • Data Analyst

    2 tygodni temu

    Warsaw, Polska Macmillan Polska Sp. z o.o. Pełny etat

    Data Analyst - Customer Experience (Digital Platforms)Miejsce pracy:WarszawaWork independently with colleagues from Customer Support, Product Management, IT, Publishing, and Finance to execute data analytics projects blending commercial, technical, and customer needsCollaborate with data analytics commercial team to contribute to the data center of...

  • Data Analyst

    2 tygodni temu

    Warsaw, Polska Speed Management Polska Pełny etat

    Expected, Jira, Adobe Analytics, Google AnalyticsOptional, Google Search Console, Tableau, SEO ClarityAbout the project, Samsung has been managing the multi-skilled Pan-EU Content Production Centre (CPC) since 2017, primarily creating, maintaining and publishing customer-facing post-purchase content (FAQs, How to Videos, News articles, static pages, assets)...

  • Data Analyst @

    2 tygodni temu

    Warsaw, Polska RTB House Pełny etat

    RTB House is a data driven company, where technology positions us as a leader in programmatic advertising. We work with thousands of clients in EMEA, APAC and the Americas. Our highly optimised system serves over 15M QPS generating petabytes of various data points.We're looking for an enthusiastic person to take a role of Data Analyst directly supporting our...

  • Data Analyst

    2 miesięcy temu

    Warsaw, Polska NatWest Polska Pełny etat

    Join us as a Data Analyst Take on a new challenge in a Finance Change team, in which you’ll contribute to the analysis of complex bank, franchise or function data to identify business issues and opportunities We’ll look to you to provide high quality analytical input to help develop and implement innovative processes and problem resolution across...

  • Data Analyst

    4 tygodni temu

    Warsaw, Polska NatWest Polska Pełny etat

    Join us as a Data Analyst Take on a new challenge in a Finance Change team, in which you’ll contribute to the analysis of complex bank, franchise or function data to identify business issues and opportunities We’ll look to you to provide high quality analytical input to help develop and implement innovative processes and problem resolution across...

  • Data Analyst

    3 dni temu

    Warsaw, Polska Algoteque Pełny etat

    ALGOTEQUE is an IT consultancy firm that helps startups, mid-sized and large corporations to create and deliver innovative technologies. Our team has a successful track record in designing, developing, implementing, and integrating software solutions (AI, ML, BI, Web, Automation) for Telecom, Energy, Bank, Insurance, Pharma, Automotive, Industry, e-commerce....

  • Data Analyst

    1 tydzień temu

    Warsaw, Polska ING Hubs Poland Pełny etat

    Data Analyst - Delivery Expert Miejsce pracy: Warszawa Technologies we use Expected SQL SAS Your responsibilities data analysis and delivery, data processing, quality assessment, structuring and all other tasks related to data, writing efficient SAS macros programs, data delivery process automation, finding discrepancies in the data and proposing...

  • Data Analyst @

    2 tygodni temu

    Warsaw, Polska RTB House Pełny etat

    RTB House is a data driven company, where technology positions us as a leader in programmatic advertising. We work with thousands of clients in EMEA, APAC and the Americas. Our highly optimised system serves over 15M QPS generating petabytes of various data points.We're looking for an enthusiastic person to take a role of Data Analyst directly supporting our...

  • Field Tech Senior Analyst

    4 tygodni temu

    Warsaw, Polska NTT DATA Pełny etat

    Job Description Req ID: 282215 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.Onsite IT Support Analyst Warsaw, PolandOverviewResponsible for on-site and/or remote installation, implementation,...