Aktualne oferty pracy związane z Financial Services Account Associate II - Poznań - Jobs for Humanity
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Financial Services Account Associate II
2 tygodni temu
Poznań, Greater Poland FIS Pełny etatAbout the Role:We are seeking a highly skilled and motivated Financial Services Account Associate II to join our team at FIS. As a valued member of our team, you will play a critical role in delivering a positive customer experience in a metric-driven environment.As a Financial Services Account Associate II, you will be responsible for protecting the best...
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Financial Services Account Associate
9 godzin temu
Poznań, Greater Poland FIS Pełny etatAbout the Role: As a valued member of our team, the Financial Services Account Associate supports the company in delivering a positive customer experience in a metric-driven environment. You are responsible for protecting the best interest of our clients by handling customer inquiries and resolving complex issues, completing account maintenance and...
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Financial Services Account Associate I
4 dni temu
Poznań, Greater Poland Jobs for Humanity Pełny etatAbout the Job:We are seeking a skilled Financial Services Account Associate to join our team. As a valued member of our team, you will be responsible for handling customer inquiries, resolving complex issues, and completing account maintenance and processing transactions for mutual fund account holders and financial professionals.About the Team:Our Customer...
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Financial Services Account Associate II
7 dni temu
Poznań, Greater Poland MyGwork Pełny etatAbout the Role:The Financial Services Account Associate II at FIS is an exciting opportunity to join a dynamic team in the fintech industry. As a valued member of our team, you will play a crucial role in delivering a positive customer experience in a metric-driven environment.Your Responsibilities:• Protect the best interests of our clients by handling...
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Financial Services Account Associate II
3 tygodni temu
Poznań, Greater Poland Jobs for Humanity Pełny etatAbout the Role:We are seeking a highly skilled and motivated Financial Services Account Associate to join our team. As a valued member of our team, you will be responsible for delivering a positive customer experience in a metric-driven environment.You will be handling customer inquiries and resolving complex issues, completing account maintenance, and...
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Financial Services Account Associate II
2 tygodni temu
Poznań, Greater Poland Jobs for Humanity Pełny etatAbout the Role:As a valued member of our team, the Financial Services Account Associate supports the company in delivering a positive customer experience in a metric-driven environment. You are responsible for protecting the best interest of our clients by handling customer inquiries and resolving complex issues, completing account maintenance, and...
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Financial Services Account Associate
3 tygodni temu
Poznań, Greater Poland FIS Pełny etatAbout the Role:We are seeking a highly skilled Financial Services Account Associate to join our team at FIS. As a valued member of our team, you will play a critical role in delivering a positive customer experience in a metric-driven environment.Key Responsibilities:Provide exceptional customer service to our clients via inbound calls, utilizing an...
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Financial Services Account Associate II
2 tygodni temu
Poznań, Greater Poland FIS Pełny etatAbout the Role:We are seeking a highly skilled and motivated individual to join our Customer Service Team as a Financial Services Account Associate. As a valued member of our team, you will be responsible for protecting the best interest of our clients by handling customer inquiries and resolving complex issues, completing account maintenance and processing...
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Financial Services Account Associate II
2 tygodni temu
Poznań, Greater Poland Jobs for Humanity Pełny etatAbout the Role:We are seeking a skilled Financial Services Account Associate II to join our team at FIS. As a valued member of our team, you will be responsible for delivering a positive customer experience in a metric-driven environment. Your primary focus will be on protecting the best interest of our clients by handling customer inquiries and resolving...
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Financial Services Account Associate II
2 tygodni temu
Poznań, Greater Poland Jobs for Humanity Pełny etatAbout the Role:We are seeking a skilled Financial Services Account Associate to join our team. As a valued member of our team, you will support the company in delivering a positive customer experience in a metric-driven environment. You will be responsible for protecting the best interest of our clients by handling customer inquiries and resolving complex...
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Financial Services Account Associate II
2 tygodni temu
Poznań, Greater Poland FIS Pełny etatAbout the Role:The Financial Services Account Associate supports the company in delivering a positive customer experience in a metric-driven environment. You are responsible for protecting the best interest of our clients by handling customer inquiries and resolving complex issues, completing account maintenance, and processing transactions for mutual fund...
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Financial Services Account Associate II
2 tygodni temu
Poznań, Greater Poland Jobs for Humanity Pełny etatAbout the Role:We are seeking a skilled Financial Services Account Associate II to join our team. As a valued member of our team, you will support the company in delivering a positive customer experience in a metric-driven environment.You will be responsible for protecting the best interest of our clients by handling customer inquiries and resolving complex...
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Financial Services Account Associate Specialist
3 tygodni temu
Poznań, Greater Poland Jobs for Humanity Pełny etatAbout the RoleWe are seeking a highly skilled and motivated Financial Services Account Associate Specialist to join our team. As a valued member of our call center, you will be responsible for delivering a positive customer experience in a metric-driven environment.You will be handling customer inquiries and resolving complex issues, completing account...
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Poznań, Greater Poland Jobs for Humanity Pełny etatAbout the RoleWe are seeking a highly skilled and motivated Financial Services Account Associate to join our team. As a valued member of our team, you will be responsible for delivering exceptional customer experiences in a metric-driven environment.Key ResponsibilitiesProvide top-notch support for financial services customers via inbound calls, ensuring a...
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Financial Services Account Associate Specialist
3 tygodni temu
Poznań, Greater Poland FIS Pełny etatAbout the RoleWe are seeking a highly skilled Financial Services Account Associate Specialist to join our team at FIS. As a valued member of our call center, you will play a critical role in delivering a positive customer experience in a metric-driven environment.Key ResponsibilitiesAnswer and process routine to complex customer requests and inquiries,...
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Financial Services Account Associate Specialist
2 tygodni temu
Poznań, Greater Poland Jobs for Humanity Pełny etatAbout the Role:As a valued member of our call center, the Financial Services Account Associate Specialist supports the company in delivering a positive customer experience in a metric-driven environment. You are responsible for activities related to customer contact and shareholder servicing. You help to protect the best interests of our client by handling...
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Financial Services Account Associate II
2 tygodni temu
Poznań, Greater Poland FIS Pełny etatAbout the RoleThe Client Delivery - Operations Team at FIS is seeking a motivated individual to join our team as a Financial Services Account Associate II. As a key member of our team, you will be responsible for performing transaction processing and quality control functions in accordance with applicable internal policies, procedures, and governing...
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Financial Services Account Associate Specialist
2 tygodni temu
Poznań, Greater Poland Jobs for Humanity Pełny etatAbout the Role:We are seeking a highly skilled Financial Services Account Associate Specialist to join our team at Jobs for Humanity. As a valued member of our call center, you will be responsible for delivering a positive customer experience in a metric-driven environment.Key Responsibilities:Answer and process routine to complex customer requests and...
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Financial Services Account Associate Specialist
3 tygodni temu
Poznań, Greater Poland FIS Pełny etatAbout the RoleWe are seeking a highly skilled and motivated Financial Services Account Associate Specialist to join our team at FIS. As a valued member of our call center, you will play a critical role in delivering a positive customer experience in a metric-driven environment.Key ResponsibilitiesAnswer and process routine to complex customer requests and...
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Financial Services Account Associate II
3 tygodni temu
Poznań, Greater Poland FIS Pełny etatAbout the RoleThe Client Delivery - Operations Team at FIS is seeking a highly motivated and detail-oriented individual to join our team as a Financial Services Account Associate II. As a key member of our team, you will be responsible for performing transaction processing and quality control functions in accordance with applicable internal policies,...
Financial Services Account Associate II
2 miesięcy temu
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Travel Percentage :
0%Financial Services Account Associate II(start in October 2024)Are you a diligent and motivated person? Would you like to utilize your English command and interact with U.S.-based clients via outbound calls and reviewing received paperwork to help them manage their account? Do you enjoy learning and perfecting new skills? Join our Transfer Agent department to gain knowledge through a series of trainings and help us in achieving excellent client service experience.
About The Team
We are the Transfer Agency Operations Department responsible for processing the requests of our American shareholders, based on the received documentation. We are making sure that those requests are processed in accordance with applicable procedures, accuracy and on time to meet expectations of our customers. We are currently recruiting for our NIGO Callback team which is responsible for resolving issues with received paperwork via direct client contact. We are closely cooperating with our branches located in the United States and India.
What you will be doing
- Working on multiple applications and technological solutions to complete your daily tasks
- Following up with clients via callback to obtain missing information, clarifying the requests and/or confirming with the shareholder the processed transactions
- Closely collaborating with multiple groups responsible for initial review of the documentation
- Processing account maintenance and financial transactions based on written instructions received from our customers
- Taking part in team-based activities such as~ team meetings, various group projects and initiatives
What You Bring
- To join our team, we do not require knowledge in financial area – as part of the New Hire onboarding, we provide full training conducted by our experienced Training Team
- Ability to work in English speaking environment and in direct contact with American clients (required language level C1)
- Computer literacy and ability to interpret documents and procedures, according to specific timelines
- Customer centric attitude
- Higher education or being in the last years of study with ability to work full-time
- Readiness to work from 2:00 pm 22:00 pm from Monday to Friday
By Joining The Team, You Can Count On
- Working in the innovative and entrepreneurial environment of a growing international company
- Option to work fully remotely, the company provides the necessary equipment (computer, monitors, accessories).
- Development opportunities by using the company's on-line training database and LinkedIn Learning
- Participation in projects and training sessions focused on both soft skills (communication, presentation, conducting meetings) and technical skills (Excel, knowledge of capital markets, English)
- A unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees)
- The opportunity to get involved in social projects and local initiatives
- Language courses
- Contract of employment with competitive salary and excellent benefits~ private health insurance for employees and their family, group life insurance, multisport
- Organization of work in accordance with the philosophy of work-life balance
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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