IT Operations Lead for Bosch Mobility

3 tygodni temu


Warsaw, Polska Bosch Pełny etat
Job Description

As IT Operations Lead in the Business Team Mobility Solutions you will be responsible for operations and support in an efficient end-to-end approach for the future Analytics Business

Lake for Bosch Business Sector Mobility. Your daily responsibilities will include:

Collaborating with business team leads, business consultants, solution managers, central support managers and application infrastructure consultants to ensure IT availability of your customers'' business processes. Being responsible for managing the preparation of operations and support, the smooth transition during the design & build phase and the proactive resolution of customer complaints in escalations and task forces by orchestrating relevant stakeholders during the run phase. Engaging in managing the continuous improvement of operations and support levels for your customers and solutions with a strong focus on MS Azure Synapse Analytics based Business Lake and supporting management with relevant KPIs. Managing escalations as a problem owner for all "run" aspects of the IT product lifecycle. acts as the "caretaker" for all end-2-end operational issues that occur in the respective GE. Taking responsibility for maintaining the required operational documentation (ITOM, SLA, CMDB, etc.). Suggesting and promoting service and quality improvements on an ongoing basis to continually improve quality and customer satisfaction for the IT-Solutions and Products. Communicating proactively with unit counterparts to provide information on downtimes, maintenance windows, service improvement plans etc. Owning the running interfaces in our solution landscape Providing regular reports on IT - Solution performance and availability.

Qualifications

Profile:  

Several years in similar contexts, experience in IT services (applications, infrastructure, platforms, digitalization) MS Azure based Analytics Solutions like Microsoft Synapse, DataBricks and MS Fabric Broad experience of Cloud implementation - experience in MS Azure Data Factory, MS Azure Data Lake Gen2 and Power BI Premium Data Sets is a Plus. Infrastructure - General knowledge about all involved layers of a cloud solution and connection to on premise systems (Network, Applications, Interfaces, ...) Quality tools Expert knowledge of ITIL processes (Incident-, Problem-, Asset-, Crisis-, Service-, Change-Management, etc.)  Good understanding of performance metrics (KPIs, SLAs, OLAs) and business needs Personality: Proactive communication skills Working Practice: Good analytical and problem-solving skills Languages: Very good English skills (verbal and written), German is a plus

Additional Information

Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all.

Work #LikeABosch:

Employment Contract and a competitive salary + annual bonus Hybrid work with flexible working hours Referral Bonus Program Copyright costs for IT employees

Grow #LikeABosch:

Complex environment of working, professional support and possibility to share knowledge and best practices Ongoing development opportunities in a multinational environment Broad access to professional trainings (incl. language courses), conferences and webinars

Live #LikeABosch:

Private medical care and life insurance Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.) Prepaid Lunch Card  Number of benefits for families (for instance summer camps for kids) Non-working days on the 24th and 31st of December

  • Warsaw, Polska Bosch Group Pełny etat

    Job DescriptionAs IT Operations Lead in the Business Team Mobility Solutions you will be responsible for operations and support in an efficient end-to-end approach for the future Analytics BusinessLake for Bosch Business Sector Mobility. Your daily responsibilities will include:Collaborating with business team leads, business consultants, solution managers,...


  • Warsaw, Polska Bosch Pełny etat

    Job Description Tasks: Together with the Product Owner you will assume technical responsibility for the IT environment in tool for Project Management (for the Mobility Division at Bosch on a global level); You will focus on the commercial aspects in Project Management area, and the integration of the requirements in inhouse solutions and standard...


  • Warsaw, Polska Bosch Pełny etat

    Job Description Tasks: We are seeking a skilled and experienced DevOps Engineer to join our team and contribute to the ongoing development and seamless operation of services within the Bosch Development Cloud – a customized software development environment hosted in the Microsoft Azure public cloud platform, utilized across all business units at...

  • Staż w IT

    3 miesięcy temu


    Warsaw, Polska Bosch Pełny etat

    Opis firmy W Bosch kształtujemy przyszłość, tworząc wysokiej jakości technologie i usługi, które wzbudzają entuzjazm i wzbogacają życie ludzi. Składamy naszym pracownikom obietnicę, której dotrzymujemy: razem rozwijamy się, cieszymy się pracą i wzajemnie się inspirujemy. Opis oferty pracy Staż w IT #LikeABosch? Zgłoś...


  • Warsaw, Polska Bosch Group Pełny etat

    Job DescriptionTasks:Together with the Product Owner you will assume technical responsibility for the IT environment in tool for Project Management (for the Mobility Division at Bosch on a global level);You will focus on the commercial aspects in Project Management area, and the integration of the requirements in inhouse solutions and standard software SAP...

  • License Manager

    2 tygodni temu


    Warsaw, Polska Bosch Pełny etat

    Job Description Development, establishment, coordination and control of license management in Bosch Mobility for the charging of IT software to the worldwide Legal Entities. Your daily tasks will include: Acting as a Software License Coordinator for Mobility Business Unit at Bosch; Tracking of license costs and users, coordinating with Bosch tax...

  • License Manager

    2 tygodni temu


    Warsaw, Polska Bosch Group Pełny etat

    Job DescriptionDevelopment, establishment, coordination and control of license management in Bosch Mobility for the charging of IT software to the worldwide Legal Entities.Your daily tasks will include:Acting as a Software License Coordinator for Mobility Business Unit at Bosch;Tracking of license costs and users, coordinating with Bosch tax department,...


  • Warsaw, Polska Bosch Pełny etat

    Opis firmy W Bosch kształtujemy przyszłość, tworząc wysokiej jakości technologie i usługi, które wzbudzają entuzjazm i wzbogacają życie ludzi. Składamy naszym pracownikom obietnicę, której dotrzymujemy: razem rozwijamy się, cieszymy się pracą i wzajemnie się inspirujemy. Opis oferty pracy Wsparcie administracyjne Działu...


  • Warsaw, Polska Bosch Pełny etat

    Job Description Product & Service consulting: Understanding the Internal Customer's requirements, matching them with our services; Answering on operational requirements such as resource, technical and financial matters; Supporting in optimizations; Supporting in complaints, escalations and assessing customer's satisfaction Gathering regular feedback...

  • Praktykant IT

    2 miesięcy temu


    Warsaw, Polska Bosch Pełny etat

    Opis firmy W Bosch kształtujemy przyszłość, tworząc wysokiej jakości technologie i usługi, które wzbudzają entuzjazm i wzbogacają życie ludzi. Składamy naszym pracownikom obietnicę, której dotrzymujemy: razem rozwijamy się, cieszymy się pracą i wzajemnie się inspirujemy! Opis oferty pracy Zaaplikuj na płatny staż w Centrum...


  • Warsaw, Polska Bosch Pełny etat

    Job Description Development, establishment, coordination and control of license management in BBM for the charging of IT software to the worldwide legal Entities. Your daily tasks will include: Deteminate, track of costs and users, coordinate with Bosch tax department, central departments, IT departments and internal project managers.  Coordinate...


  • Warsaw, Polska Bosch Group Pełny etat

    Job DescriptionDevelopment, establishment, coordination and control of license management in BBM for the charging of IT software to the worldwide legal Entities.Your daily tasks will include:Deteminate, track of costs and users, coordinate with Bosch tax department, central departments, IT departments and internal project managers. Coordinate with...


  • Warsaw, Polska Bosch Group Pełny etat

    Job DescriptionProduct & Service consulting:Understanding the Internal Customer's requirements, matching them with our services;Answering on operational requirements such as resource, technical and financial matters;Supporting in optimizations;Supporting in complaints, escalations and assessing customer's satisfactionGathering regular feedback from the...

  • Praktykant IT

    2 miesięcy temu


    Warsaw, Polska Bosch Group Pełny etat

    Opis oferty pracyZaaplikuj na płatny staż w Centrum Kompetetncyjnym IT firmy Bosch w Warszawie, na stanowisko Praktykant IT. Jako Praktykant IT weźmiesz udział w międzynarodowych projektach, poznasz dział IT od podszewki ucząc się od doświadczonych kolegów i poznając najlepsze praktyki.Zadania, które będziesz realizował z zespołem Wsparcie w...


  • Warsaw, Polska Bosch Pełny etat

    Job Description We are looking for a person, who will join the Center of Excellence for “Product and Solution Excellence” at Bosch Digital (cross functional support and governance unit) - which enables the Product Managers at Bosch Digital to deliver software faster, more reliable, with higher quality and a more efficient and effective lifecycle...

  • Account Support Associate

    3 tygodni temu


    Warsaw, Polska Mobility Partners Pełny etat

    Mobility Ukraine, a global passenger transport settlement structure, is looking for an energetic and motivated Account Support Specialist with Italian language skills to attract new clients and support existing clients in Italy. If you are ready for new challenges and eager to work in an international SaaS company with high standards, please apply for the...

  • Account Support Associate

    3 tygodni temu


    Warsaw, Polska Mobility Partners Pełny etat

    Mobility Ukraine, a global passenger transport settlement structure, is looking for an energetic and motivated Account Support Specialist with Greek language skills to attract new clients and support existing clients in Greece. If you are ready for new challenges and eager to work in an international SaaS company with high standards, please apply for the...

  • Account Support Associate

    3 tygodni temu


    Warsaw, Polska Mobility Partners Pełny etat

    Mobility Ukraine, a global passenger transport settlement structure, is looking for an energetic and motivated Account Support Specialist with Spanish language skills to attract new clients and support existing clients in Spain. If you are ready for new challenges and eager to work in an international SaaS company with high standards, please apply for the...

  • Account Support Associate

    1 miesiąc temu


    Warsaw, Polska Mobility Partners Pełny etat

    Mobility Ukraine, a global passenger transport settlement structure, is looking for an energetic and motivated Account Support Specialist with Bulgarian language skills to attract new clients and support existing clients in Bulgaria. If you are ready for new challenges and eager to work in an international SaaS company with high standards, please apply for...


  • Warsaw, Polska Robert Bosch Sp. z o.o. Pełny etat

    technologies-expected : SAP responsibilities : Understanding the Internal Customer's requirements, matching them with our services; Answering on operational requirements such as resource, technical and financial matters; Supporting in optimizations; Supporting in complaints, escalations and assessing customer's satisfaction Gathering regular feedback from...