Global HR Workday Operations Analyst

3 tygodni temu

Kraków, Polska GPC Global Technology Center Pełny etat

The Global HR Workday Operations Analyst works with key partners and stakeholders to support global processes, business-as-usual master data management, operational transactions, and global Workday projects.

This individual’s passion for solving complex problems and ability to analyze, synthesize, and interpret data drives them to make recommendations to continuously improve the global Workday platform.

The individual in this role is both technically proficient with Workday and highly analytical. They create relationships with multiple stakeholders throughout the organization to effectively support the global Workday strategy.

As part of the Global Workday Configuration and Operations team, this le is responsible for upholding Workday system and process integrity and integrating with other functions to optimally leverage Workday capabilities and effectively enable business processes.

Responsibilities

  • Work cross-functionally to resolve issues and participate in process redesigns.
  • Define configuration specifications and business requirements for new integrations, workflows, or automation.
  • Document and maintain system processes – Determine and document user requirements for business processes and abide by those requirements for future projects.
  • Function as level 2 Workday and related system and process support – troubleshoot system issues and escalate to partners or vendors, as necessary.
  • Lead continuous process improvement activities.
  • Conduct regular system audits to identify data discrepancies and errors.
  • Liaise with vendors to roll out new initiatives or resolve issues.
  • Maintain system security, reporting, and support EIB loads.  
  • Performs other duties as assigned.

Requirements

  • 1+ years’ experience processing and troubleshooting Workday transactions.
  • Experience with Microsoft Excel, vendor management, project management, process documentation, and Lean Six Sigma or other continuous improvement methodologies.
  • Strong analytical and critical thinking skills.
  • Excellent interpersonal savviness and technical support skills.
  • Superior written and verbal communication skills.
  • Excellent organizational skills and attention to detail.

Benefits nad Perks

Location

Krakow/Hybrid

 

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