Polish Speaking Customer Support Representative from Greece

2 tygodni temu

Sosnowiec, Polska Patrique Mercier Recruitment Pełny etat

Patrique Mercier Recruitment is delighted to offer an opportunity for a Polish Speaking Customer Support Representative, working from the stunning locale of Greece We are seeking enthusiastic individuals who are committed to delivering exceptional customer service in a vibrant, multicultural environment.

In this role, you will be the voice of our client, assisting Polish-speaking customers with their inquiries, concerns, and providing solutions to ensure a positive experience. This is an ideal position for candidates looking to blend professional growth with the chance to immerse themselves in Greek culture.

We value dedication, communication, and a proactive approach to customer service. If you're ready to take on this exciting challenge, we encourage you to apply


Responsibilities
  • Serve as the main point of contact for Polish-speaking customers through various channels including phone, email, and chat.
  • Deliver accurate information relating to the company’s products and services while resolving customer inquiries promptly.
  • Maintain high customer satisfaction through professional and friendly service.
  • Document customer interactions and feedback accurately in the company system.
  • Collaborate with team members to enhance service quality and customer experience.
  • Stay updated on product knowledge and company guidelines to assist customers effectively.
  • Adhere to established processes and best practices to ensure quality service delivery.

Requirements

  • Fluency in Polish and English, both written and spoken
  • Previous experience in customer support is advantageous, but not mandatory
  • Strong communication and interpersonal skills
  • Capacity to resolve issues effectively with a customer-focused approach
  • Attention to detail and ability to work independently
  • Familiarity with customer service platforms and software is preferred
  • Stable internet connection and suitable home office environment
  • A positive attitude, eagerness to learn, and adapt to new challenges
  • Flexibility to work various shifts as necessary

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus / Holiday Bonuses
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Good Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many extras

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