DevOps Support Engineer

3 tygodni temu

Warsaw, Polska Savangard Pełny etat

We are a software house full of professional, extremely talented people, ready to jump into any project and give their best. Integration, business processes automation and applications development are our bread and butter, something that makes us stand out from the competition. We support each other when we face difficulties and learn new things every day to provide the best solutions for our clients. Trust, honesty and autonomy – with those attitudes we build a company for over 20 years. You can do it with us

We are looking for experienced Support Engineer with problem solving attitude and solid knowledge of Linux and bash scripting who will make sure that Savangard's clients are happy. 

More precisely, you will be in charge of:

  • identifying and addressing operational improvements, including elimination of manual processes, improving documentation 
  • tracing logs, investigating issues and using SQL to trace data flow through system to identify data inconsistencies 
  • maintaining clients environment, configuring and adjusting system monitoring tools (like Zabbix), adjusting metrics  
  • installing latest fixes and patches, maintaining the compatibility between the components of the environment  
  • analyzing, diagnosing and advanced troubleshooting of code issues (Java) 
  • producing quick code fixes to create workarounds 
  • external communication with clients through the whole tickets’ life-cycle 
  • internal communication with analysts & architects in order to prepare and deploy reliable solution 
  • configurations verification before deployments on Test and Production 
  • virtual servers and databases maintenance 
  • root cause investigation after Critical incidents 

We need you to have:

  • at least 2-3 years of experience in IT service for business clients 
  • experience with products/components: WebMethods, Integration Server, Load Balancer 
  • experience in handling service requests and incidents 
  • ability to read, understand and analyze code written in Java or other high-level programming language 
  • readiness for on-call standby in case of disaster (24/7) - 1 week per month (after full onboarding) 
  • very good business communication and client interaction skills 
  • very good command of English (a must) 
  • full working proficiency in Polish 
  • hands-on working experience with: 
    • Linux
    • scripting languages (Bash)
    • source code repositories (GIT)
    • deployment tools and system administration
    • CI/CD concepts
    • Jenkins
    • DSL specifications (YML, JSON, XML)
    • API solutions
    • TCP/IP and TLS 

Besides that we offer:

  • interesting and large IT projects – both local and international – in a range of industries (insurance, banking, telecommunications, manufacturing)
  • opportunity to work among the best system integration experts (you can ask them for advice every time you have a problem and… they like it)
  • flexible working hours (the real one – it’s up to you if you prefer to start at work at 7 AM or 1 PM)
  • remote-friendly workplace (… or you can work from the office if you prefer)
  • sports subscription (Multisport – our company pays 80%)
  • medical package (Luxmed private healthcare for you and your family as well)
  • psychological care (anonymously by Wellbee)
  • Life Insurance (reimbuursed by us)
  • employee referral program (if you know what we mean… $$$)
  • English courses (with a native speaker and SuperMemo App)
  • unlimited and free audiobooks subscription (yeah)
  • fruits, snacks and coffee (in case you'd prefer to work in the office)
  • #turlanie - regular board games evenings (it’s an employee initiative)
  • Integration parties every season („jajeczko” Easter Party, Savangard Off-Site, Halloween Party, Savangard X-Mas), because we are integration specialists ;)
  • Savangard Activity Program - we're organizing regular sport and social activities enchanting the people of Savangard (eg. Ekkiden Race, regular support for Na Paluchu Shelter)

An overview of how you join our company:

1. Screening call with Ola, our Recruiter - just to get to know you a little better. All we need is a few minutes of your time and a few answers like your motivation and expectations - up to 30 mins. 2. Interview - after our specialists review your task we'll invite you to meet us in person (online). A meeting is held by Hiring Manager (Support Manager), someone with technical knowledge and your Recruiter - for up to 30 mins. 3. Decision - within 2 weeks after your interview we'll get back to you with our decision  Ta-da Welcome on board

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