Incident Manager

Are you ready to step into a Company with a vision to be the Global Leader of Sustainable Energy Solutions and take on an important role as Incident Manager?

Digital Solutions & Development >  Digital Solutions >  SOC Incident Response

Security Operations Center team delivers monitoring and response capabilities related to OT environment. As part of Enterprise Cyber Security, SOC takes part in supplying Vestas and its' customers with reliable and secure cyber services. On a high level, the team supports Vestas in maintaining the position of world leader in wind industry, and the company's growth targets in coming years.

Responsibilities

Incident Manager oversees Cyber Incident Management process.

During high severity cybersecurity incidents, acts as an Incident Commander. In details:

Communicates with stakeholders (service teams, senior management, and leaders) and facilitates awareness activities and proper engagement in relation to the process and ICS4ICS framework Works closely with SOC Incident Response team on maintaining high quality of ticket handling, playbooks, and other technical documentation Responsible for metrics creation, reporting, and conducting regular analysis Acts as Incident Commander during high severity/major incidents, coordinating all facets of the incident response effort and handling escalations to Crisis Management. Works closely with SMEs to quickly identify customer impact and produces accurate, timely communications tailored to relevant audiences (Senior Leaders and internal Stakeholders) Conducts tabletop exercises and fire drills regularly; primary working hours are CET business hours, but on-call duty and extended hours may be required during high severity incidents

Qualifications

A Bachelors or Master degree in Computer Science, Cybersecurity or relevant Min. 5 years of experience in Incident Management role (e.g. Situational Manager, Problem Manager, Incident Management process owner, etc.) Fluent English, written and verbal (min. C1) ICS4ICS certification or ready to learn and certify Cybersecurity certificates are nice to have Supervisory or team lead experience would be a benefit Good verbal and written communication skills, with all levels in and outside organization

Competencies

Proficient in using various communication and productivity tools/environments Strong interpersonal and teamwork skills Capable of managing large cross-functional teams Quick learner with a learning mindset and ability to share knowledge Effective under time pressure and in dynamic environments, with strong decision-making skills Self-motivated and committed, able to operate with limited supervision Skilled in preparing and analyzing metrics/reports, with knowledge of OT infrastructure and cyber lexicon/terminology, technical SOC skills, cyber-attack stages, adversarial tactics and techniques, current threat vectors, and cyber attackers

What we offer

We offer an exciting opportunity to take part in our cyber journey

This position is at an advanced level. You join SOC team where work environment is creative, result-oriented, with a solid technical commitment, and consists of multiple nationalities. You will have a great opportunity to develop in a global organization. The team is constituted by two operating units, in Denmark and Poland. For this position, Szczecin (PL) or Aarhus (DK) is considered. An employment contract is offered, with a wide range of additional non-monetary benefits.

Additional information

DEIB Statement
At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

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