KYC Analyst

2 miesięcy temu


Warsaw, Polska Uncapped Pełny etat

What you will do ️

Conduct customer KYC and KYB checks ensuring both adherence with established standards and accuracy of information Provide versatile support encompassing customer service, KYC, and operational tasks Troubleshoot and resolve issues across customer inquiries and colleague support. Be flexible and diligent while switching between the above tasks Collaborate cross-functionally to escalate complex issues, ensuring prompt resolution and smooth customer onboarding Offer insights to shape product development based on experiences gathered from due diligence, support, and operational functions

Requirements

Who you are

You have a degree in Finance (Bachelor's or Master's equivalent) You have 1 year of experience Experienced in due diligence, KYC, customer support, or sales support, ideally in diverse industries or tech sectors Strong problem-solving skills adaptable across various operational areas Familiarity with CRM systems (Hubspot) is advantageous Exceptional organisational abilities and attention to detail Interest or familiarity with high-growth business environments SQL skills are a plus

Benefits

What we offer

At Uncapped, our people make us successful. We are a start-up with big goals, and we work hard, so we want to give everyone the benefits they really want. We are continually adding to this list as new people join -- here are some of the things you can expect:

Unlimited holiday: we believe that well-rested and happy people make the best employees Competitive compensation plan Personal growth fund: Raise your game from great to spectacular Monthly recognition and awards: Celebrate wins big and small The opportunity to make a big impact every day on the lives of European and US entrepreneurs. Optional workspaces in Warsaw, London and Atlanta

We can only consider applications from candidates eligible to work in Poland without requiring visa sponsorship.


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