Customer Service Professional with Spanish and English
3 tygodni temu
Customer Service Professional with Spanish and English
Req ID#: 383517Warsaw, Poland, PL
Job Description:About Us
Join our team at Foundever
Customer Service Specialist with Spanish and English
Location: Warsaw
Your daily tasks:
✅ Providing the highest level of customer service (Chat/E-mail/Phone);
✅ Answering incoming calls and meeting targets set by the Client and management;
✅ Following company policies and procedures, ensuring quality;
✅ Performing daily tasks in an efficient and timely manner;
✅ Achieving quality goals for calls and customer satisfaction.
What do we expect from you?
Language: Proficiency in Spanish (C1) and English (C1);
Experience: Customer Service experience is mandatory, cool if you have experience in sales;
Technology: Knowledge of MS Office and developed computer skills;
Personality: Motivated and enthusiastic;
Advantages will be:
Ability to prioritize and plan;
Independence AND ability to work with minimal supervision;
Ability to solve problems;
Attention to detail;
Sales skills;
Soft skills.
Working conditions:
Type of contract you choose yourself (freelance contract for students or employment contract);
Basic salary + bonuses;
Ability to work remotely after probation period.
What else should you know?
Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);
We offer private Medicover healthcare;
Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
Professional development through training and cross-location cooperation at the international level.
Company Overview:
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Segment: Network, Consulting, Customer Service, Technology
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