DevOps

1 tydzień temu


Gdynia, Polska b2bnetwork Pełny etat

Detailed description of work task to be carried out

Description:

Identifying, quantifying and/or mitigating IT issues and risks within IPC processes and business solutions, to improve IT Stability by using Advanced Analytics to advice on what should be done; to either prevent or reduce risk by implementing preventive actions or making service improvement plans.

Benefits:

  • Problem Management to be released from reoccurring incidents investigations and analysis
  • Change risk assessment to be fully automated with more precise risk & impact levels
  • To address application’s instability, correlations between apps/components, and their behaviours during outages (clustering) as recommendations for new mappings to the new Technology SA Operating Model
  • Integrated and standalone GenAI implementation (prompt engineering) for simple questions or even complex data analysis reports (foundational model for 2025 onwards)

more

Supported strategy theme(s):

  • IT Stability increased
  • Standards & Automation by solution design (by design they’re fully automated)
  • Maturity & Compliance by getting an ability to get to report and realize the costs of incidents

Areas to be supported:

  • Incident Management, Problem Management, Change Management, Technology Strategy, AM Governance & Transformations and many more…

Risk(s):

  • Processes, People and Technology (tooling), resistance of embracing AI e.g. fear of being irrelevant or funding etc.

 

It'll be done within (SAFe) Insights Agile Release Train by:

  • Developing and maintaining solutions in Power BI Service / Microsoft Fabric
  • Co-creating novel ideas with our stakeholders
  • Co-building a future Insights Data Analytics service
  • Working with hypothesis to prove or reject business statements
  • Hypothesis testing and designing statistical models
  • Building advanced reports/dashboards
  • Analysing, processing and modelling data, interpret the results to create actionable insights
  • Ensuring complete collection and quality of data while adhering to best data practices
  • Working within SAFe Scrum Team with the aligned autonomy

 

Description of knowledge and experience

  • Strong professional experience in T-SQL, DAX
  • Professional experience using Python for ML and data wrangling
  • Experience in one or more Business Intelligence tool as MS Power BI (preferred)
  • Deep knowledge of statistical techniques for descriptive and predictive analytics
  • Data mining or extracting usable data from valuable data sources
  • Using machine learning tools to select features, create and optimize classifiers
  • ITIL Foundation certified or proven work experience in IT Service Management
  • Lean-Agile trained or certified (Scrum or SAFe)
  • Academic degree in Science, Software Engineering, Mathematics, Statistics or similar
  • Proven work experience with minimum 2-3 years in similar role
  • Fluency in English (C1 level at least)

 

Req. number 38013


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