Sales Operations Sr Manager, International Markets
7 dni temu
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
The position of Sales Operations Sr Manager, is a cross franchise role - responsible for leading a Centre of Excellence team of Sales operations & CRM implementation team supporting the commercial organizations in the International Region.
This individual will help provide a leadership role to build right level of capabilities and process excellence efficiencies to further develop the Sales Operations specialist & CRM implementation teams
Provide strong insights and leverage reports for sales force planning cycles & process optimization by supporting and improving incentives compensation design & management, support in sales performance management & management reporting.
The position is based in our centre of excellence - Wroclaw/Poland and is reports into Commercial Planning Sr Director, AWM International.
What will you be doing?
Operational Management: Manages a cross-functional team of individual contributors (7+ FTE) that support the commercial organization within international markets in the field of analytics, sales compensation, calculations, ad-hoc report creation, etc. Creates and implements process improvement initiatives.
Program and Project Management: Leads special operational excellence projects in close collaboration with commercial stakeholders, business analysts, solution architects, and external vendors. Designs the Sales Incentive Framework for the entire international cluster with data-driven insights and collaboration with respective commercial, finance, and commercial leads. Builds and maintains relationships with key stakeholders (Cross-BU Commercial Planning leads, local cluster BUDs, and cluster commercial excellence) to understand business needs and ensure cost-effective deliveries in line with the overall commercial strategy.
Leadership: Assigns responsibilities, provides direction, leadership, and coaching, and removes barriers as needed to enable direct reports to execute their roles and achieve objectives and goals. Creates a working environment that is conducive to individual growth and high performance is challenging and rewarding.
What you will need to be successful?
Skills in management of people and business relationships, knowledge in organizational design and planning, problem solving, managing individual and team productivity and dynamics, and excellent communication, and negotiation skills. Demonstrated ability to provide leadership and drive change across functions; highly developed program management and change management. Analytical/Technical Expertise – knows the business and provides insight and direction into complex areas through technical database/data management expertise, analytics, and visual depiction. Communication & Influencing - clearly conveys complex information (both oral and written) and actively engages all stakeholders towards understanding of the issues, consensus, solution and action. People Management – provides coaching, training and mentorship to employees on an ongoing basis. Teamwork – promotes collaborative relationships across differing levels of management, functions, divisions and locations. Process Excellence Focused – embraces innovation and change, driving to a culture of continuous improvement and process optimization, simplicity and repeatability. Decision Making – exercises strong decision-making skills and drives decisions in others by obtaining information, identifying key issues, and gaining commitment.You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about our Employee Inclusion Groups on our website
Your Future: annual bonus, life insurance, company stock saving plan
Work/Life Balance: paid volunteering hours, flexible approach
Your Wellbeing: private health care with dental care package, multisport card/my benefit platform
Flexibility: possibility of working in hybrid model
Training: Hands-On, Team-Customized, subsidies for language classes, certifications and postgraduate studies
Extra Perks: referral bonus, recognition program, mentoring program
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