Deputy Resident Manager
1 miesiąc temu
W tej chwili dla naszego Klienta, firmy z branży nieruchomości poszukujemy kandydatów na stanowisko:
Deputy Resident Manager/Receptionist/Front Desk
Wrocław Fabryczna
Zapewniamy
- full-time position, a starting gross salary of PLN 8000 per month
- a long-term and responsible position in a growing international environment
- a varied range of responsibilities with opportunities for creative development and growth
- creative freedom and perspectives: no day is the same, every guest is different
- a fantastic, dedicated team, as well as exciting and varied job roles
- flexible working hours according to the properties office hours (Saturday/Sunday availability for Check- In/Check-Out)
- internal and external training and development opportunities
- private health insurance after the 1st month of work
Do Twoich zadań będzie należało
- day-to-day supervising guest, to ensure they have the best possible time in property
- connect with the student com-munity, knowing exactly what's always going on and how to cater to their needs
- support the Resident Manager by fulfilling the operational tasks
- actively support Resident Managers (RMs) in resolving property-related issues promptly, in timeliness and accuracy of internal documentation as well as financial and operational reporting
- reception coverage together with and without the Resident Manager
- in the absence of the RM log incidents and complaints according to Service Specifications, escalating high priority matters as needed
- collaborate with the Resident Team, Sales and Marketing Col-leagues, and our other Resident Manager & Team at Wrocław Ołbin
- responding to inquiries and complaints from residents
- answering of Customer Reservation Requests
- assistance to the RM in fulfilling of Quality Management such as Standard Operating Procedures (SOPs) and Local Operating Pro-cedures (LOPs)
U kandydatów zwracamy uwagę na
- preferably degree in hospitality
- experience in the hospitality branch
- proven track record in guest relationship management
- stress resistant for peak periods for big check- in/check- out moves
- several years of practical experience at the Front Office as FO Supervisor with team leading experience in the hotel or accommodation sector is an advantage
- fluent in both Polish and English (oral and written)
- high service-focused mentality with a proactive, logical working style
- excellent MS Office skills, in particular MS Excel
- PMS and CRS experience are an advantage
- motivated and cheerful person with a flexible, hands-on approach
Osoby zainteresowane ofertą prosimy o aplikację przez przycisk aplikuj.
Widniejemy w Krajowym Rejestrze Agencji Zatrudnienia pod numerem 7097.
www.jobhouse.pl
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