UX Researcher
5 miesięcy temu
Welcome to Ocado Technology. We build the Ocado Smart Platform (OSP), an end-to-end suite of ecommerce, fulfilment, and logistics solutions for grocery retailers. With clients in over 10 countries (and counting) our 80+ strong UX team solves complex challenges for users around the world. Our impact is global and our mission is simple: changing how the world shops.
A critical and central component to OSP is an Order Management System. Our mission is to enable our partners to use all capabilities of their network to extend reach to new customers and provide the best offering to new customers, which requires a variety of tooling to support activities. These include products that support connecting sites to create optimal networks, monitoring customer orders and shipments, managing critical data and the movement of assets.
As a Mid level UX Researcher, you will have the opportunity to identify the goals, needs and challenges of our partners' to help shape the future of our products.
Accountabilities:
Collaborate with UX manager, UX designer and product managers to establish research priorities Work with senior researcher to build partnerships with our clients and secure access to users Work with cross functional teams including product management, UX designers and data analysts Evangelise UX research best practices and processes within the department and work with the senior researcher to drive continuous improvements Be an advocate for our users Plan, conduct and analyse user research studies to gain deep insights into user behaviours, needs, and motivations and communicate insights with others to ensure our findings are understood Manage, track and deliver on commitment timelines Utilise a variety of research methods and effectively run mixed method projects to gather quality insights. Gain domain knowledge and accurately explain the reasons behind user behaviour to articulate root cause of why things are happening Use a variety of documentation skills such as journey mapping, executive summaries, service design maps to communicate insights and share with key stakeholders, senior leadership, product teams, solutions and UX team Support designers and product managers in validating solutions Support activities that make Ocado a great place to work including training, mentoring and internal tooling.About you:
You are excellent at identifying and executing the most suitable research methodology for the given problem space You build strong relationships and have experience working with cross functional teams of designers and product managers and get them involved to support studies. You are a great storyteller and can create and share research outcomes in a compelling way You are very organised in your research practicesOur behaviours:
Trust : Foster an inclusive and transparent environment across the organisation
Collaboration : Bring people together from across the organisation and cultivate shared vision and goals
Autonomy : Innovate proactively in the organisation and champion flexibility by building a culture where everyone is heard.
Learn fast : Inspire others by sharing experiments and adapting based on insights
What we offer you:
Our employee benefits are designed for you, we care about people and weve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and;
Permanent Contract Multi-Sport Card Medical Insurance Life assurance Lunch Vouchers 30 days Work for anywhere in the world policy Training and Development opportunitiesIf you think you have what it takes to make a difference, please submit your application below.
#LI-HYBRID #LI-OT #LI-KP1
About Ocado Group
When our journey started, we were all about changing the way people shop for groceries. 20 years later, were developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world
Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, were looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.
Changing the way the world shops, for good.
-
Senior UX Researcher
1 miesiąc temu
Wrocław, Województwo dolnośląskie, Polska Droids On Roids Pełny etatBe Part of Our UX TeamWe're looking for a skilled UX Researcher to join our team at Droids On Roids. As a UX Researcher, you'll play a crucial role in shaping our products and services by conducting research, analyzing data, and providing insights to inform design decisions.Key Responsibilities:Conduct user research to inform product development and design...
-
UX Researcher
6 miesięcy temu
Wrocław, Polska LiveChat Pełny etatUX Researcher Data & Research UX Research LiveChat Remote in Poland Full-time Send us your application Apply now ABOUT YOUR TEAM:We're all about making online conversations easier between customers and businesses. Our mission is to build a product that creates seamless customer journeys.Right now, we're on the lookout for an experienced UX Researcher to...
-
UX Researcher
3 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Droids On Roids Pełny etatAbout the RoleWe are looking for a skilled UX Researcher to join our team at Droids On Roids. As a UX Researcher, you will be responsible for conducting research to inform product strategy and design.Key ResponsibilitiesConduct qualitative and quantitative research to understand user behavior and needs.Develop and implement research plans to inform product...
-
Senior UX Researcher
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska LiveChat Pełny etatAbout the Role:We're seeking an experienced UX Researcher to join our LiveChat product team. As a UX Researcher, you will partner with the Head of Product and Product Managers to provide data-driven insights and recommendations that inform product development decisions.Your Key Responsibilities:Conduct research projects across four teams to inform product...
-
UX Researcher
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Ocado Group Pełny etatAbout the RoleWe are seeking a talented UX Researcher to join our team at Ocado Group. As a UX Researcher, you will play a critical role in shaping the future of our products by identifying the goals, needs, and challenges of our partners.Key ResponsibilitiesCollaborate with UX manager, UX designer, and product managers to establish research prioritiesWork...
-
Senior UX Researcher
3 tygodni temu
Wrocław, Województwo dolnośląskie, Polska LiveChat Pełny etatAbout LiveChatWe're a company that's all about making online conversations easier between customers and businesses. Our mission is to build a product that creates seamless customer journeys.As a UX Researcher, you'll be working directly with four product teams, each handling different aspects like growth, core experience, power users, AI and automation....
-
Senior UX Researcher Expert
4 dni temu
Wrocław, Województwo dolnośląskie, Polska Droids On Roids Pełny etatJob Description:We are seeking a skilled Senior UX Researcher to join our team at Droids On Roids.About the Role:Work closely with the UX Researchers team to set research standards, enhance skills, and improve efficiency.Participate in team meetings, asking insightful questions and looking for product upgrades.Show the importance of UX research during...
-
Senior UX Researcher
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska LiveChat Pełny etatAbout the Role:We're seeking an experienced UX Researcher to join our LiveChat product team. As a key member of our team, you'll be responsible for conducting user research, analyzing data, and providing actionable insights to inform product development decisions.Key Responsibilities:Partner with the Head of Product and Product Managers to develop and...
-
Senior UX Researcher
3 tygodni temu
Wrocław, Województwo dolnośląskie, Polska LiveChat Pełny etatAbout the Role:We're seeking an experienced UX Researcher to join our LiveChat product team. As a key member of our team, you'll work closely with our product managers and leaders to provide data-driven insights and recommendations. Your expertise will be crucial in shaping our product and informing strategic decisions.About Your Responsibilities:Crafting...
-
Senior UX Researcher
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Droids On Roids Pełny etatKey Responsibilities:Collaborate with the UX Team: Work closely with the UX Researchers team to establish research standards, enhance skills, and optimize efficiency. Provide regular updates and feedback.Product Team Involvement: Actively participate in team meetings, asking insightful questions and seeking product enhancements.Solution Architects' Team:...
-
Senior UX Researcher
4 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Droids On Roids Pełny etatKey Responsibilities:Be part of the UX Team: Collaborate closely with the UX Researchers team to establish research standards, enhance skills, and optimize efficiency. Provide regular updates and feedback.Be part of the Product Team: Actively participate in team meetings, asking insightful questions and seeking product upgrades.Be part of the Solution...
-
Senior UX Research Lead
3 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Droids On Roids Pełny etatImportant responsibilities:Collaborate with the UX Team: Work closely with the UX Researchers to set research standards, enhance skills, and improve efficiency. Provide regular updates and feedback.Contribute to the Product Team: Participate in team meetings, asking insightful questions and looking for product upgrades.Partner with Solution Architects:...
-
Senior UX Researcher
2 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Droids On Roids Pełny etatChallenges and OpportunitiesCollaborate with the UX Team: Work closely with UX Researchers to set research standards, enhance skills, and improve efficiency.Product Team Involvement: Participate in team meetings, asking insightful questions and contributing to product upgrades.Solution Architects' Team: Highlight the importance of UX research during product...
-
Customer Experience Strategist
2 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Ocado Group Pełny etatWe are looking for a Customer Experience Strategist to help shape the future of our products.As a key member of our UX team, you will work with cross-functional teams to identify the goals, needs and challenges of our partners and help create solutions that meet their requirements.Accountabilities:Collaborate with UX manager, UX designer and product managers...
-
Product Development Insights Specialist
6 dni temu
Wrocław, Województwo dolnośląskie, Polska LiveChat Pełny etatAbout LiveChatWe're a leading provider of live chat and customer service software, trusted by over 37,000 companies worldwide.Our mission is to build a product that creates seamless customer journeys, and we're on the lookout for an experienced UX Researcher to join our LiveChat product team.
-
Senior Product Insight Specialist
3 godzin temu
Wrocław, Województwo dolnośląskie, Polska LiveChat Pełny etatWe're on the lookout for an experienced UX Researcher to join our LiveChat product team. As a key member of our team, you'll work directly with four product teams, each handling different aspects like growth, core experience, power users, AI and automation.Our mission is to build a seamless customer journey. You'll collaborate with the Head of LiveChat,...
