Junior Salesforce Consultant

5 miesięcy temu

Gdańsk, Polska Randstad Polska Pełny etat

Fujifilm Europe Business Service Sp. z o.o. is a prominent player in the business services sector, specializing in advanced technological solutions and customer-centric services.
As a Junior Salesforce Consultant, you will be integral to the management and optimization of the European Sales Cloud, ensuring smooth and effective marketing campaigns and customer relationship management.

what we offer

  • Contract of employment or B2B contract
  • Medicover Healthcare/UNIQA Life Insurance/Multisport
  • Mybenefit Cafeteria
  • Language classes
  • Transport tickets reimbursements
  • Lockers for cyclists
  • Holiday bonuses
  • Possibility of 100% remote work model

your tasks

 

    • Create, configure, adapt, optimize, and administer the Salesforce Marketing Cloud platform.
    • Manage user accounts, permissions, roles, data extensions, automation workflows, and platform settings.
    • Manage and organize data within the Marketing Cloud and third-party systems.
    • Import, cleanse, segment audiences, and ensure data integrity and compliance.
    • Design and execute marketing campaigns using Salesforce Marketing Cloud tools.
    • Create email templates, design personalized journeys, set up triggered and automated campaigns, and optimize performance through A/B testing.
    • Integrate Marketing Cloud with CRM systems, data warehouses, and external APIs.
    • Enable seamless data flow and automate processes for enhanced marketing efficiency.
    • Provide technical support and troubleshoot platform-related issues.
    • Investigate and resolve data discrepancies, monitor system performance, and coordinate with Salesforce support teams.
    • Train end-users on the platform’s features and capabilities.
    • Create training materials, conduct workshops or webinars, and document best practices and guidelines.
    • Monitor campaign performance and generate reports.
    • Track KPIs, analyze metrics, identify trends and opportunities, and present data-driven insights to stakeholders.

what we expect

 

    • Minimum Bachelor's degree in any field (preferably IT or Service Background).
    • Over 1 year of experience in Salesforce, particularly Sales Cloud.
    • Basic understanding of Sales Business Processes and knowledge of the SAP CS Module is a plus.
    • Strong grasp of Salesforce Marketing Cloud and its various components (Journey Builder, Email Studio, Mobile Studio, Automation Studio).
    • Knowledge of HTML, CSS, SQL, and AMPscript.
    • Proficiency in data management, segmentation, and analysis.
    • Ability to extract meaningful insights and leverage customer data effectively.
    • Strong problem-solving skills and detail-oriented mindset.
    • Ability to identify and resolve technical or functional challenges efficiently.
    • Excellent communication and collaboration skills.
    • Ability to translate technical concepts into non-technical terms and work effectively with stakeholders and cross-functional teams.

       

Employment agency entry number 47

this job offer is intended for people over 18 years of age

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