Senior Endpoint System Engineer
6 miesięcy temu
Our Opening and Your Responsibilities
In this role, you will be the Operations Engineer for Electronic Workplace Solutions and support our global Microsoft 365 platform. You will join a global team of engineers in the area of Digital Workplace and participate in daily operations, troubleshooting and service management activities.
Main responsibilities:
- Run global workplace operations - specifically InTune, Client (SSCM) , Mobile Device Management (InTune) and Azure Active Directory operations utilizing Microsoft 365 technologies.
- Transition / assume responsibility for new solutions from project team into operations.
- Build knowledge and know-how to support new features and functions deployed by project teams.
- Responsible for a sustainable operations within the Workplace Solution Area as well as its integration with other Solution Areas along the whole solution lifecycle.
- Troubleshoot and identify issues raised by the Global Service Desk / Level 1 Support.
- Support requirements gathering and design for operational change requests.
- Drive the reduction of end user incidents through root cause analysis and end to end quality assurance.
- Assess and plan change requests for technical feasibility, effort and risk including cost estimates.
- Act as technical lead in implementation projects and continuous improvement initiatives.
- Support Operations Team members within respective areas to build collaboration, knowledge and expertise across the entire team.
What You Need to Succeed
- At least 3 years of experie nce and expert knowledge in solution design within a global Enterprise environment (>10 000 users).
- Fluency in English (min. C1) .
- Experience in Microsoft products such as O365, Azure, Intune , SCCM , etc.
- Experience in packaging applications and troubleshooting installations .
- Good powershell scripting.
- Excellent analytical skills and structured approach to problem solving.
- Advanced communication and collaboration skills.
- Availability for international travel (depending on business needs).
Our Offer to You
- Contract of employment [umowa o pracę] (we want you to join us for the long run :)
- Annual bonus ,
- Festive benefits paid in April and December,
- Flexible working hours,
- Hybrid work model (3 days a week from home) ,
- Medical care with the basic dental package,
- Possibility to extend medical care to family members and/or Damian Medical Center,
- Life insurance with possible extension for your family members,
- Medicover Sport card,
- Language courses,
- Paid employee referral program,
- Wellbeing activities*
- Space for your initiatives, charity & CSR actions, and improvement ideas,
- Supporting your development through a vast training offer ,
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park,
- A diverse and inclusive workplace.
*We are focusing on entertainment and supporting your physical and mental health – check out
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