Change Communications/Content Creator

Job Responsibilities

Develop and implement communication plans that align with change initiatives and business objectives. Customize key messages for various stakeholder groups and create engaging content (emails, newsletters, FAQs). Identify stakeholder segments and craft targeted communications to meet their unique concerns and needs. Select and manage the most effective channels for reaching and engaging different audiences. Ensure message consistency across all platforms, working in tandem with the training team to support stakeholders. Offer best practice guidance for communicating during transitions and manage feedback channels to gather insights. Analyze feedback, track communication effectiveness with KPIs , and adapt strategies based on data and feedback. Prepare for communication challenges with proactive contingency planning and rapid response processes. Foster a unified approach to change communication across teams. Stay up to date of change communication trends , continuously improving strategies based on industry insights and internal feedback. Employ a mix of strategic planning, creative content creation, and interpersonal skills to navigate change effectively. Collaborate with creative design teams to produce visually compelling materials that resonate with the audience. Oversee communication projects, ensuring they meet deadlines, budget, scope, and quality standards, and adjust plans as necessary.

Background & Skills

Bachelor's degree in a relevant field with 5+ years in internal communications, including supporting large-scale business change programs. Diverse industry experience with change impacting various audience types, including remote teams. Proven skills and ability to manage high-paced environments independently. Creative expertise in developing communication materials. Strong writing and storytelling skills, adept at simplifying complex information. Exceptional stakeholder management abilities, with a history of effective relationship building. Solid understanding of change management principles; certification (., Prosci) is a plus. Relevant experience in the industry and IT landscape is preferred. Advanced skills in written and spoken English working in a global environment.

Employee Benefits

Among the benefits we offer with your employment are: 

Bonus system Paid vacation Flexible working hours Pension plan Personal insurance Opportunity to join Employee Resource Groups Employee Referral Program

The detailed list of benefits shall be presented during the recruitment process

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