![ZEN.COM](https://media.trabajo.org/img/noimg.jpg)
Product owner
2 miesięcy temu
Are you looking for an opportunity to work in rapidly growing startup that does meaningful work? Or maybe you’re tired of the mundane cubicle jobs and want to join a friendly, passionate team with limitless potential? If so, we may be the business for you
We are looking for a self-motivated and talented Product owner - customer care solutions - financial services at ZEN.COM
Responsibilities:
- Create and maintain a product roadmap for customer care related solutions in financial area, aligned with business goals and customer needs.
- Work alongside engineering teams to execute and deliver on the customer care services roadmap consisting of integration with various processors and vendors.
- Requirement Gathering: Collaborate with stakeholders to gather and define product requirements, ensuring a deep understanding of user needs.
- Maintain a well-prioritized product backlog, ensuring that it aligns with the product strategy.
- Prepare and document clear and comprehensive technical requirements.
- Managing third party relationships with service providers
- User Experience: Advocate for exceptional user experience and ensure that the product meets usability and design standards.
- Lead the end-to-end development process, from ideation and design to testing and launch, ensuring timely delivery of high-quality features
Requirements:
- 3 years’ experience in Product Manager / Owner role in financial services area, as well experience in implementing new financial products and features
- Understanding of all aspects of card payments and customer care
- Understanding of card chargebacks and claims processing.
- Understanding of the technical aspects of new financial products implementation
- Good organization, planning of own work and effective use of time
- High communication skills.
We Offer:
- A supportive and diverse environment that allows our employees to grow and learn
- Flexible work
- Private medical health care
- Motivizer
- Multisport card
- Internal and external training
- Worldwide remotely or in the office from Kraków, Warszawa or Rzeszów.
Apply now Zero effort is our motto – come find out why.
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