Sales Manager

1 miesiąc temu


Gdańsk, Polska SentiOne Pełny etat

SentiOne is an AI-powered social listening and omnichannel customer service automation platform, powered with industry-agnostic NLU engine. We provide cutting-edge AI technology for automating customer service across multiple channels combined with powerful social listening and analytics for customers in more than 70 countries across the globe.

Flat structure, no micromanagement, no dress code, celebrating every possible occasion - that’s us in a nutshell :) We value culture based on innovation, transparency and open communication. As a team, we’ve created a space to develop our unique talents and exchange knowledge. We respect each other and trust each other's judgment.

We're in search of a seasoned and exceptionally driven Account Executive to become a valuable addition to our team. The ideal candidate will play a crucial role in discovering and cultivating new business prospects, nurturing essential client connections, and propelling the company's revenue growth.

 

Location: Gdańsk/Warsaw/remote in PL

Type of contract: B2B

What You’ll Be Responsible For:

  • LEAD & SUPPORT SALES DEV. Both creating and running cold campaigns in Telecom, Banking, Personal Finance, Insurance, Transport industries via phone and text touch points, and supporting Sales Development team in new campaigns: defining ICP, verifying target lists, messaging, ensuring proper take over of interested leads.
  • INTRO CALL. Conducting introductory calls encompassing (in future might be divided into 2 stages, one as qualification for Sales Development and second for Sales):
    Initial company and product presentations,
    Short product live demo including basic bot building,
    Live voicebot conversation,
    Gathering all required data for customer qualification.
  • DEMO. Demonstrating the demo on a wider client meeting, including live chat, live voice conversation and going through the details on how the bot was built, in-detail presentation of the company, going through all platform.
  • EVANGELIZE. Helping the customer to convince internally all stakeholders to start a PoC, includes:
    more demos,
    more advanced technical conversations with IT, may require to bring additional sales support SentiHero’s from Product/Bot Design/Project Management teams,
    set up the goals and requirements for PoC,
    PoC formal contract processing.
  • TENDERS. Facilitating RFI and RFP process, responding to any requirements documents (includes creating the first response independently, then if required consulting it with SentiOne’s teams), collecting all formal documentation required in RFI’s and RFP’s.
  • NEGOTIATIONS. Conducting pricing and contract negotiations, scoping the project, and creating a high-level schedule.
  • LOOK OUT ON IMPLEMENTATION. Ensure a smooth transition of the project to implementation phase. Make certain that the flow of information between the client and project team is working well.
  • TEAM MANAGEMENT. Lead and mentor a high performing sales team, ensuring excellence in quality and the highest standards of collaboration.

What You Need to Get the Job Done:

  • Several years of experience in selling customer service or similar systems to enterprises it's a must-have
  • Process-oriented with a strong discipline and proven track record of effectively leveraging sales methodology
  • Gritty and scrappy with a proven ability to prospect, hunt, and build pipelines and opportunities in an evangelical/frontier sales role
  • Experience in selling both application software products and related services in Polish and foreign markets
  • Relentless and resolute in the pursuit to close deals while providing a remarkable prospect and client experience
  • A team player willing to contribute and help others be their best and achieve their goals
  • Self-aware, humble, confident, and coachable
  • Excellent communication and presentation skills
  • C1 English level and knowledge of the Polish language

What Are Our Drawing Cards:

  • TRUST, OWNERSHIP, FREEDOM. We believe in people and their potential – which is why we give them space to use their knowledge and expertise. You take ownership and responsibility for your work. No micromanagement here.
  • OWN AI PRODUCTS. We develop our products using the latest technologies and state-of-the-art solutions in the field of intent detection and text processing. You have an impact on the products we create.
  • FLEXIBLE WORKING HOURS.  Reasonably balanced schedule is the key to productivity. It doesn’t matter if you are an early bird or you get a lot done in the wee hours of the night. Just make sure you are available within our core hours - 10 am - 4 pm CET.
  • HOLIDAYS & DAYS OFF. Everyone needs to recharge their batteries and get some rest. Regardless of the contract, you get paid days off.
  • DEVELOPMENT & LEARNING OPPORTUNITIES. Our goal is to create tailored-made development paths for all our SentiTeam members. You can also join our SentiAcademy to learn new skills from talented peers.
  • SOCIALS & OFFSITES. We like spending time together, so we organise beer nights with board games and offsites... And our integration events are surely the ones to remember
  • HEALTH & SPORTS PERKS. Your health is important, so in Poland, we cover private medical care. If you enjoy physical activities, we offer FitProfit cards.  

Here's what our recruitment process looks like:

SentiOne is an equal opportunity employer and does not discriminate based on race, religion, gender, age, sexuality, or physical ability. If you have any questions, feel free to contact us by LinkedIn, for an informal conversation.


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