Receptionist - Gdansk

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JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are looking for a Receptionist for our Integrated Facilities Management business line.

Role Purpose

We currently have an exciting opportunity for a Receptionist. The successful candidate will get the opportunity to meet a variety of people and gain experience in a professional environment, affording them the opportunity to hone and develop their skills in facilities management.

What this job involves

• Provide front of house and reception services for the client directly.
• Handling the client's reception duties with care, commitment and always in a courteous manner.
• Managing and responding to the client's customer's requirements and requests to ensure a high level of customer support to the JLL clients.
• Anticipate, welcome and announce visitor arrivals.
• Management of visitor access cards and signing in.
• Operating a switchboard.
• Telephone enquiries (internal & external).
• Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delay.
• Handle couriers and post deliveries and collections.
• Keep reception area neat and tidy.
• Check e-mails each morning and react accordingly.
• Maintaining accurate and efficient management information systems.
• Book taxis in line with the client's policy and procedures.
• Ensure all activities are carried out in accordance with Health and Safety policies.
• Manage client requests via the ticket's system in place.
• Support with events.
• Support and cover when required the Event coordinator.
• Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception.

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

• Ability to interact with all members within the company & handle a busy telephone and customer facing reception desk.
• Ability to handle multiple requests and work in a fast paced office environment.
• Ability to accurately complete tasks assignments & responsibilities in timely manner.
• Responsive to customer requests in an empathetic, supportive and productive manner.
• Must remain calm, courteous and polite in all circumstances.
• Flexibility in regards to possibly working out of business hours if required.
• Possess a good level of IT literacy.
• Basic technical knowledge / understanding.
• Fluency in both local language and English.
• Demonstrate a high level of initiative and be proactive.
• Must be flexible in hours.

What you can expect from us

• Employment contract.
• Competitive benefits package (incl. Benefit Systems, private healthcare, and life insurance).
• Possibility to work in a highly professional, stimulating, and challenging work environment of a multinational Company with a great and long-term career perspective.
• Opportunity to demonstrate your own initiatives.
• Opportunity to participate in training and development programs.
• Friendly and supportive company culture.

Location: On-site – Gdansk, POL

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table