Call Center Agent

1 dzień temu

Polska 24 Hours Group Pełny etat 25 000 zł - 35 000 zł Umowa

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

DUTIES AND RESPONSIBILITIES

  • Responsible for managing a whole lot of incoming and outgoing calls in the operations.
  • Identify the needs of client and find solution to it.
  • Answering inbound calls, converting them to leads, and later to towing jobs.

WORKING CONDITIONS

  • Remote
  • Shift-based — in a Call Center that works 24/7.
  • Pacific Time Zone

Requirements

  • Computer Specifications
  • Processor: Core i7 8th generation (and above)
  • Core i5 10th generation (and above)
  • RAM: Minimum of 12 GB
  • Storage: 128 GB SSD or higher
  • Graphics: 2 GB graphics memory
  • A reliable power backup that could sustain a minimum of 8 hours (full shift)
  • Examples: Generators// Solar Panels// Portable power inverters etc. (UPS is not enough)