PCI Support Analyst
4 tygodni temu
Security and Compliance Support Analyst (English & Polish)
Location: Warsaw, Poland
We are currently recruiting passionate, motivated, and enthusiastic English & Polish-speaking Contact Center Associates to provide Security and/or Compliance support via multiple customer engagement channels.
About VikingCloud
VikingCloud provides end-to-end security and compliance solutions to businesses worldwide, offering the latest cloud-based solutions to secure networks and maintain compliance. The company maintains partnerships with many leading acquirers and payment service providers.
This Position
The Compliance Support Team delivers world-class customer service for clients, providing prompt and courteous responses along with detailed customer support to solve customer issues on the first contact.
Responsibilities:- Responding to all customer service requirements
- Aiming to resolve all queries on a first-call resolution basis
- Customer Engagement and Experience
- Interacting with customers on a personal level
- Communicating clearly and effectively during calls
- Providing exceptional customer experiences at every touchpoint
- Excellent English skills (minimum B2/C1) and secondary education
- Strong communication skills in English (verbal and written)
- Previous experience in customer service is preferable, ideally in a Contact Center or retail environment
- Ability to work flexible shifts with impeccable schedule adherence
- A team player with a positive outlook and passion for customer service
- Strong attention to detail and ability to multitask
- Excellent computing skills
- Strong decision-making and problem-solving skills
- Interest in Cyber Security and IT fields is beneficial
As an Equal Opportunity Employer, we do not discriminate against employees or applicants based on protected class.
-
Security Analyst
4 dni temu
Warszawa, Mazovia, Polska La Fosse Pełny etatDirect message the job poster from La Fosse We're Hiring: Security Analyst (Detect & Respond)I'm looking for a proactive and experienced Security Analyst to join my client's Security Operations team. If you thrive in fast-paced environments, love investigating security threats, and have strong expertise in security monitoring, incident response, and cloud...
-
Technical Support Analyst
4 tygodni temu
Warszawa, Mazovia, Polska Axiom Software Solutions Limited Pełny etatPosition Title: Technical Support AnalystArea: IOSLocation: MálagaDescriptionPosition Title: Technical Support AnalystDivision/Soc: SCIB GlobalArea: IOSLocation: MálagaWHAT YOU WILL BE DOINGAs a Technical Support Analyst your tasks and goals will include• Technical Level 0 and 1 support of the global SCIB platform both onsite and remote.• Reception,...
-
Commerical Support Analyst
2 tygodni temu
Warszawa, Mazovia, Polska Randstad Polska Sp. z o.o. Pełny etatTogether with our international client, we are conducting a new recruitment for the position of Commercial Support Analyst.We are looking for a person with good analytical skills and very good knowledge of Excel.If you want to take on new professional challenges in a dynamic work environment, this offer is for youCommerical Support AnalystNr ref.:...
-
Support Expertise Analyst
3 dni temu
Warszawa, Mazovia, Polska BMC Software, Inc. Pełny etatJob SummaryWe are seeking a highly skilled Technical Support Analyst to join our team.In this role, you will be responsible for providing exceptional customer service and technical expertise to our clients, as well as collaborating with internal teams to resolve customer issues and improve product quality.Key qualifications include:Strong technical...
-
Business Technical Support Analyst @
1 tydzień temu
Warszawa, Mazovia, Polska Ness Solution Sp. z o. o. Pełny etatBusiness Technical Support Analyst Location: Poland (Remote) Working Hours: 2:00 PM – 10:00 PM (PL Time) | 8:00 AM – 4:00 PM (EST) About the Role Are you passionate about technology and enjoy solving complex problems? Do you have experience in working with APIs and supporting real-time communications? If so, we have an exciting opportunity for you As a...
-
Senior Security Analyst
3 tygodni temu
Warszawa, Mazovia, Polska Booksy International Sp. z o.o. Pełny etattechnologies-expected :- NIST- CIStechnologies-optional :- OneTrust- ServiceNow- RSA Archerresponsibilities :- As a Senior Security Analyst (GRC) reporting to the Director of Enterprise Technology in our Security (Enterprise Technology) team, your purpose will be to help ensure the organisation's security posture is robust, compliant, and aligned with...
-
SAS Support Analyst
3 tygodni temu
Warszawa, Mazovia, Polska Experis ManpowerGroup Pełny etatWe are looking to hire an SAS Support Analyst. Sounds interesting? Check below offer and applyAbout the role: This role will be a first point of contact with SAS users and require excellent communication and organization skills to receive, track and resolve user issues in coordination with IT support and other members of the SAS support team. Job...
-
Infrastructure Support Analyst
7 dni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatAbout the Job: We're looking for an experienced Project Control Analyst to join our team in TN Poland. In this role, you'll work closely with our Advancements Teams to ensure project data accuracy and reliability.Your Day-to-Day Activities:Manage and maintain project data to ensure accuracy, reliability, and authenticity.Coordinating financials for every PS...
-
Technical Support Analyst
2 tygodni temu
Warszawa, Mazovia, Polska Madiff Sp. z o.o. Pełny etatAt Madiff, we connect top IT talent with cutting-edge companies through remote Agile teams and nearshore outsourcing. With operations in Poland, Portugal, France, and the UK, we specialize in AI, DevOps, Cybersecurity, supporting industries like Telecom, Banking, and Hi-Tech.Are you looking for an opportunity to grow your career in a dynamic,...
-
L1 Application Support Analyst
3 tygodni temu
Warszawa, Mazovia, Polska DCG Pełny etatAs a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for: L1 / Application...
-
Support Analyst with German
2 tygodni temu
Warszawa, Mazovia, Polska HRK S.A. Pełny etatSupport Analyst with GermanMiejsce pracy: Warszawa Responsibilities Responding to all customer service requirements, agreed with telephone service To aim to resolve all queries on a first call resolution basis Customers Engagement and Experience Ability to interact with customers on a personal level Communicate clearly and effectively during all...
-
Customer Support Process Analyst
2 tygodni temu
Warszawa, Mazovia, Polska Equinix Poland Sp. z o.o. Pełny etatCustomer Support Process AnalystYour responsibilitiesMap, analyze, and enhance customer journeys and customer support processes Perform intermediate-level root cause analysis by investigating human errors, process gaps and deviations, system defects and malfunctions, policies, and documentation to identify cause-and-effect...
-
Business Intelligence Analyst
4 dni temu
Warszawa, Mazovia, Polska JTI Pełny etatJob DescriptionThe Data Analyst plays a critical role in driving business decisions by collecting, processing, and analyzing data from various sources. This position focuses on web analytics and data analysis to optimize website performance, enhance user experience, and support marketing and product initiatives.The analyst will create detailed reports and...
-
Risk Analyst
4 dni temu
Warszawa, Mazovia, Polska Bain & Company Pełny etatThe roleThe Risk Analyst, Third Party Risk Management will report into a Senior Manager of the TPRM Execution team. The Analyst will be part of a teamlet responsible for the day-to-day execution of TPRM-related activities, and the development and maintenance of TPRM capabilities and will work in tandem with other risk analysts, as well as risk experts. The...
-
Junior Compliance Analyst
3 dni temu
Warszawa, Mazovia, Polska Uncapped Ltd. Pełny etatAbout the RoleThis Junior KYC Analyst position at Uncapped Ltd. is perfect for individuals who want to drive operational efficiency and make a significant impact.The successful candidate will be responsible for conducting customer KYC and KYB checks, providing support in customer service, KYC, and operational tasks, and troubleshooting issues across customer...
-
Middle Data Analyst
4 dni temu
Warszawa, Mazovia, Polska SOFTSWISS Pełny etatOverview:SOFTSWISS continues to expand the team and is looking for a Data Analyst. We need a true, experienced and accomplished professional who shares our culture and values.About Product:FinteqhubА PCI DSS certified payment gateway for online businesses, providing integration with payment systems via a single software platformLearn moreKey...
-
International Market Analyst
6 dni temu
Warszawa, Mazovia, Polska Meest International Pełny etatJob DescriptionWe are looking for a detail-oriented Business Analyst to join our Sales Department team in Warsaw office. If market research, process analysis, and making a difference in an international team excite you, we'd love to hear from you.As a Business Analyst, you will analyze business processes, workflows, and operational challenges to identify...
-
Lead Analyst
4 tygodni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatLead Analyst - Data Warehouse and AnalyticsA fixed-term contract position is available for a Lead Analyst to support ad hoc survey data warehouse requests and help implement data mining and analytics for our Global Projects within the Workforce Product business.Key Responsibilities:Develop and execute complex data queries and reports from our survey data...
-
Senior IT Analyst
2 tygodni temu
Warszawa, Mazovia, Polska DCG Pełny etatAs a recruitment company, DCG understands that every business is powered by experienced professionals. Our management style and partnership approach enable us to meet your needs and provide continuous support. Due to our ongoing growth and the large number of recruitment projects we undertake for our partners, we are currently looking for: Senior IT...
-
EDI Business Analyst
4 tygodni temu
Warszawa, Mazovia, Polska TN Poland Pełny etatEDI Business AnalystThe EDI Business Analyst will serve as a technical translator, interpreting customer business needs and requirements into viable solutions. This role involves coordinating integration projects for EDI solutions throughout the entire process. The position necessitates extensive collaboration with various internal teams (Project Management,...