Adoption & Communication Specialist

1 tydzień temu

Kraków, Lesser Poland Stefanini EMEA Pełny etat

Job Description

Stefanini is a global IT services company with over 88 offices in 39 countries across the globe. Since 1987, Stefanini has been providing offshore, onshore and near-shore IT services, including application development, IT infrastructure outsourcing (helpdesk support and desktop services), systems integration, consulting and strategic staffing to enterprises around the world.

We are experiencing continuous service growth and are seeking an outstanding individual to join our team as Adoption & Communication Specialist in a hybrid support model for one of our clients in Krakow. This role involves a commitment to working in the office at least one day each week, with the potential for increased in-office participation during critical project phases.

Scope

We are transitioning into a digital landscape where creativity plays a vital role in advancing a brand, even within the IT sector. We seek an energetic and creative individual to develop and manage communication assets for the IT team. This includes facilitating internal communication within the platform and supporting all IT Product Owners in their end-user communications. Additionally, this person will be responsible for conducting various training sessions.

Job Responsibilities

  • Support the Digital Workplace End User Engagement Manager and IT Product Owners in preparing communication materials about IT projects, products, and achievements.
  • Collaborate with Product Owners to gather essential information for developing communication materials and training resources aimed at end-users.
  • Contribute to employee engagement by identifying and understanding the employees' needs and challenges around using new technology tools brought by the project.
  • Drive understanding & fast adoption of IT products by creating the appropriate content (communication and trainings) that will resonate with employees.
  • Engage with IT Global Communications team and functional Communication team to ensure content produced is coherent and matches the tone of voice of PMI IT.
  • Manage and enhance the DW&C social platforms and intranet pages through rebranding, content cleanup, and reorganization, while consistently creating fresh and engaging content to captivate employees.
  • Implement a visual identity of the IT projects & products such as guidelines, banners, infographics and templates to ensure that this visual identity is consistently applied across all IT communications.
  • Prepare and support training sessions and webcasts (both internal within IT and for end users).
  • Support the team in identifying additional communication requirements by proactively collecting and sharing feedback from stakeholders (both IT and business).
  • Collaborate closely with the DW&C team in Krakow to ensure the seamless execution of projects and the timely launch of campaigns in the market.
Job Requirements
  • At least 2 years of solid experience in a similar position with focus on internal communication and end user communication.
  • Experience in creating and managing content on internal communication platforms.
  • Excellent written and verbal communication skills.
  • Excellent Microsoft Office skills, especially PowerPoint.
  • Expertise with Microsoft 365 products (SharePoint Online, Viva Engage, Outlook, MS Teams), or alternatively ability to quickly learn and be at ease with new digital tools.
  • Ability to conduct user training sessions as needed.
  • Familiarity with Photoshop or other design platforms (Adobe Suite) for creating communication visuals is a plus.
  • Fluent in English, other languages a plus.
  • Ability to thrive in a fast-paced and dynamic, everchanging environment, managing a variety of non-linear tasks and delivering results within deadlines.
  • Creative and out of the box thinker.
  • Great team-player with proactive approach.
  • Dynamic and agile, adapting quickly to new situations and challenges.
What we offer:
  • Full time employment;
  • Hybrid Working Model: Enjoy the flexibility of a hybrid work model, with the opportunity to work from the office 1-2 days per week.
  • Working hours: standard business hours
  • Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts and much, much more);
  • Premium private medical healthcare, which includes dental care and insurance policy for international travel;
  • And up to 4 extra days of paid holidays per year
What's next:

It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. In case you need further information, just send us a message at recruitmentEMEA@stefanini.com and we'll be happy to assist

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

Diversity & Inclusion

Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you

About Us

We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.

Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us Learn more about us on www.stefanini.com and join us on LinkedIn, Facebook and Instagram where we regularly post insights from our colleagues.
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