Field Operations Senior Manager

3 tygodni temu

Warszawa, Mazovia, Polska TN Poland Pełny etat

The Field Operations Senior Manager (FOM) oversees Field Operations across the international business unit, including direct and indirect markets. This role drives coordination, efficiency, and performance of field teams, ensuring seamless execution of sales and marketing strategy.

Key Partners: Training Manager, Sales Force Effectiveness Manager, Country Managers/Sales Managers & Business Leads, Marketing Managers, INTL Marketing Team, IT.

This role reports to Director, International Ops Excellence & Effectiveness.

Essential Duties:

  • Implement Field Operations Plan focusing on key priorities.
  • Develop and drive governance of commercial incentive plan.
  • Define, track and report on KPI performance of commercial teams.
  • Drive adoption and use of Veeva CRM and Tableau for account planning and multichannel engagement.
  • Develop commercial dashboards, forecasting models (inclusive of patient models) and optimal sales force, territory sizing.
  • Collaborate with Commercial Excellence team to deliver cross-functional projects.
  • Lead and influence without direct authority and foster a culture of continuous improvement within the organization.
  • Make tough decisions while balancing business goals, technical implications, and timelines.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with company policies and procedures.
  • Act with an inclusion mindset and model these behaviors for the organization.

Expected Competence:

  • Ability to work independently and manage multiple timelines while maintaining team focus.
  • Strong attention to detail, quality-oriented with ability to see big picture.
  • Excellent change management and issue resolution skills with ability to deliver results.
  • Excellent verbal, written, and interpersonal communication skills.
  • Highly organized and self-motivated.
  • Strong stakeholder management and relationship-building skills.

Minimum Qualifications:

  • 8+ years in Field Operations position (preferably with leadership authority).
  • Experience in Field Operations role.
  • Demonstrated success directly or indirectly leading and coordinating strategic initiatives.
  • Advanced knowledge of CRM systems (preferably Veeva), Tableau, Incentive Plans and Forecasting Models.
  • Demonstrated ability to influence and recommend solutions.
  • Proficient in Microsoft Office programs.
  • Travel Requirements: 50%+ Travel.
  • Location: Warsaw, Poland.

We rely on diverse experiences and perspectives of our team members, and Exact Sciences fosters a culture where all employees can develop personally and professionally with respect and belonging.

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