Digital Project Manager

3 tygodni temu

Warszawa, Mazovia, Polska TN Poland Pełny etat
Job Title: Digital Project Manager

We are seeking a talented individual to join our Client Experience Management (CXM) team at Marsh. This role will be based in Warsaw, Poland.

About the Role:

This is a hybrid role that has a requirement of working at least three days a week in the office.

As a project manager in the Client Experience Management (CXM) team in Digital/Affinity, you will work with the regional management and our local practices to help companies across Europe develop and implement digital strategies and experiences to serve their clients better.

You will connect with many industries and subject matter experts across the world within the Marsh McLennan organization to maximize the potential for our clients as well as your own development.

Key Responsibilities:
  • Deliver Pan-European projects to service clients across various industries in Europe, focusing on Affinity type of business in general: Automotive, Mobility & Sharing economy, Device, Sponsor programmes
  • Steer affinity projects from A to Z, from sales pitching Marsh digital capabilities & formalizing business cases to project management execution, after-launch monitoring & performance assessment based on predefined KPIs with the business/the client
  • Build meaningful customer journeys & promote a client-centric approach: comprehensive understanding of client business models & insurance touchpoints
  • Set up governance, aggregate risks, actions & opportunities in an elaborated way driving the decision-making process, facilitate steering committees
  • Participate in client-facing activities from project scoping to project delivery: Marsh capabilities sales pitch & affinity client executives support, respond to tenders, requirements capture, set up project governance with clients
  • Support client acquisition and retention activities with analytics, business metric modeling, and presentation & pitch development
  • Lead scoping workshops by co-building customer experiences with clients across Europe
  • Responsible for the development and management of reporting for the affinity segment across Europe
  • Support digital client integrations and program set-up in multi-country or local projects
Your Qualifications:
  • Bachelor's or Master's degree
  • At least 2 years of relevant work experience in fields touching digital platform development, analytics, project management, and consulting
  • Exceptional analytical and quantitative problem-solving skills
  • Ability to think outside the box in complex environments and challenge the status quo
  • Strong ability to communicate complex ideas effectively – both verbally and in writing – in English; further languages are a plus
  • Proven record of leadership in a work setting and/or through extracurricular activities
  • Ability to prioritize work and meet deadlines with a can-do attitude
  • Open-minded, outgoing, positive personality with a high level of intellectual curiosity
What We Offer:
  • We help you be your best through professional development opportunities, interesting work, and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
  • Our scale enables us to provide diverse opportunities for growth and career advancement.

Mash McLennan is committed to creating a diverse, inclusive and flexible work environment.

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