Telco & ISP Technical Ops Lead - Team & Client Success

As the Technical Operations Team Lead for AVSystem products, including our flagship Unified Management Platform (UMP), you will bridge the gap between technical excellence and client success. You will lead a dedicated support team ensuring that our Tier-1 and Tier-2 Telco and ISP clients receive world-class assistance. This is a high-impact role where you...

AVSystem is seeking a Technical Operations Team Lead in Kraków to bridge technical excellence with client success. You will lead a 1st/2nd line support team for Telco and ISP clients, owning health and longevity of support contracts through clear communication and deep understanding of device management.You will be the escalation point, optimize Jira...

Who we are looking forApplicants should have a proven track record of aligning target business vision and requirements with enterprise solutions by collaborating with wider stakeholders including business architects to identify business solutions to meet client and product outcomes, particularly in the context of a software business or professional services....

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