Receptionist - Gdansk

About JLL

We empower you to shape a brighter future for the world by combining our world-class services, advisory and technology for our clients.

We are committed to hiring the best people and empowering them to thrive and grow meaningful careers.

Job Opportunity

We have an exciting opportunity for a Receptionist in our Integrated Facilities Management business line.

Role Purpose

This role involves providing front of house and reception services for our clients, handling their reception duties with care and commitment, and ensuring a high level of customer support.

Key Responsibilities

• Provide exceptional front of house and reception services to clients.
• Handle client's reception duties with care, commitment, and courtesy.
• Manage and respond to client's customer requirements and requests.
• Anticipate, welcome, and announce visitor arrivals.
• Manage visitor access cards and sign-in procedures.
• Operate a switchboard, handle telephone enquiries, and distribute calls throughout the building.
• Distribute post deliveries and collections, and maintain a clean and tidy reception area.
• Check emails daily and react accordingly.
• Maintain accurate and efficient management information systems.
• Book taxis in accordance with company policies and procedures.
• Ensure all activities are carried out in accordance with Health and Safety policies.
• Manage client requests via ticket system.
• Support events and cover the Event Coordinator when required.

Requirements

• Ability to interact with colleagues and handle a busy reception desk.
• Ability to handle multiple requests and work in a fast-paced office environment.
• Accuracy and timeliness in completing tasks and responsibilities.
• Respond to customer requests empathetically and productively.
• Remain calm, courteous, and polite in all circumstances.
• Flexibility in working hours, including possibly working outside regular business hours.
• Good IT literacy and basic technical knowledge.
• Fluency in English and local language.
• High level of initiative and proactivity.

What We Offer

• Employment contract.
• Competitive benefits package, including private healthcare and life insurance.
• Possibility to work in a professional, stimulating, and challenging multinational environment.
• Opportunity to demonstrate initiatives and participate in training and development programs.
• Friendly and supportive company culture.

Location: On-site – Gdansk, Poland.