Senior Endpoint System Engineer
1 tydzień temu
In this role, you will be the Operations Engineer for Electronic Workplace Solutions and support our global Microsoft 365 platform. You will join a global team of engineers in the area of Digital Workplace and participate in daily operations, troubleshooting and service management activities.
Main responsibilities:
- Run global workplace operations - specifically InTune, Client (SSCM), Mobile Device Management (InTune) and Azure Active Directory operations utilizing Microsoft 365 technologies.
- Transition / assume responsibility for new solutions from project team into operations.
- Build knowledge and know-how to support new features and functions deployed by project teams.
- Responsible for sustainable operations within the Workplace Solution Area as well as its integration with other Solution Areas along the whole solution lifecycle.
- Troubleshoot and identify issues raised by the Global Service Desk / Level 1 Support.
- Support requirements gathering and design for operational change requests.
- Drive the reduction of end user incidents through root cause analysis and end to end quality assurance.
- Assess and plan change requests for technical feasibility, effort and risk including cost estimates.
- Act as technical lead in implementation projects and continuous improvement initiatives.
- Support Operations Team members within respective areas to build collaboration, knowledge and expertise across the entire team.
What You Need to Succeed:
- At least 3 years of experience and expert knowledge in solution design within a global Enterprise environment (>10,000 users).
- Fluency in English (min. C1).
- Experience in Microsoft products such as O365, Azure, Intune, SCCM, etc.
- Experience in packaging applications and troubleshooting installations.
- Good PowerShell scripting skills.
- Excellent analytical skills and structured approach to problem solving.
- Advanced communication and collaboration skills.
- Availability for international travel (depending on business needs).
Our Offer to You:
- Contract of employment [umowa o pracę] (we want you to join us for the long run).
- Annual bonus.
- Festive benefits paid in April and December.
- Hybrid work model (3 days a week from home).
- Medical care with the basic dental package.
- Possibility to extend medical care to family members and/or Damian Medical Center.
- Life insurance with possible extension for your family members.
- Medicover Sport card.
- Language courses.
- Paid employee referral program.
- Space for your initiatives, charity & CSR actions, and improvement ideas.
- Supporting your development through a vast training offer.
- Discounts for meals and cosmetics at the Poleczki & Platan Business Park.
- A diverse and inclusive workplace.
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