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Customer Service Specialist with Danish

4 tygodni temu

Łódź, Łódź Voivodeship, Polska TN Poland Pełny etat

Social network you want to login/join with:

Client:

Flint Group

Location:Job Category:

Other

EU work permit required:

Yes

Job Reference:

4e52424accf8

Job Views:

21

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

Scope of duties:

  1. The daily execution of customer orders in SAP & e-commerce portal, order management & fulfillment
  2. Coordination of the entire order delivery process in SAP: master data, pricing, availability, changes, deliveries, incidents
  3. Delivery management and daily contact with mother plants & warehouses located in Europe
  4. Claim management
  5. Management of invoices and credit/debit notes
  6. Price maintenance in SAP
  7. Timely responding to various queries and ad-hoc requests affiliated with order management, assisting customers in solving problems and incidents
  8. Building long-term relations with customers and internal stakeholders

What we want:

  1. Very good knowledge of Danish, English and Polish
  2. Experience in Customer Service, Order Management, Logistics, Planning / Stock Replenishment or similar areas
  3. Ability to work in a fast-paced environment
  4. Export knowledge and sea container process would be an advantage
  5. Teamwork and problem-solving attitude
  6. Knowledge of MS Office
  7. Knowledge of SAP will be an asset
  8. Very strong communication skills and pro-client attitude

What we offer:

  1. Possibility to have real impact on the business
  2. Work in dynamically developing company
  3. Trainings, knowledge sharing & experience gained by working with experts
  4. Stable working conditions based on employment contract
  5. Hybrid work system
  6. Medical care, sport card, life insurance
  7. Modern office located in the Center of Łódź
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