German IT Support Agent | Hybrid Work

Capgemini Poland is seeking a German-speaking IT helpdesk agent to be the first contact for users, providing support via phone, chat and e‑mail. You will diagnose basic IT incidents, guide users through solutions, and escalate when needed.

You will work in a hybrid model, join a collaborative team, and continually expand your IT knowledge through training programs and resources such as Medicover private medical care, GenAI and other training tracks, and free access to Education First languages,