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Customer Service Representative German
1 miesiąc temu
Kemin Animal Health and Nutrition is seeking: a Customer Service Representative.
As Customer Service Representative, you will coordinate between the sales, supply chain, and warehouse teams, overseeing the entire order-to-cash process.
ResponsibilitiesWhat you'll be doing:
- Serve as the primary point of contact for the sales team and distributors in the DACH region, ensuring seamless communication and support.
- Ensure efficient and smooth order processing, balancing economic efficiency with exceptional customer service.
- Maintain organized and up-to-date customer records and sales area files.
- Collect, validate, and manage master data to ensure accuracy and consistency.
- Prepare colleagues for backup roles and step in as a backup during absences, supporting both customer service and logistics functions.
- Deliver timely and accurate customer service, ensuring adherence to all internal procedures.
- Collaborate with the finance department to follow up on overdue invoices and ensure resolution.
- Plan shipments effectively, ensuring warehouse staff receives precise instructions for efficient delivery preparation.
Who you are?
This role could be for you, if:
- You have a bachelor's degree and experience within Customer Service/Supply Chain.
- You are customer-oriented.
- You have a positive & growth mindset.
- You are multilingual (German, English).
- You are an expert in Microsoft Office and ERP systems.
- You have strong organizational skills with attention to detail.
What's in it for you:
- A challenging opportunity where you will have the freedom to determine your own approach to a variety of tasks and responsibilities.
- A competitive financial package:
- Salary.
- Bonus opportunity.
- Continued learning opportunities: At Kemin, we are compelled by curiosity, we offer our employees the possibility to develop themselves on a personal and professional level:
- Tuition reimbursement.
- LinkedIn Learning.
- Corporate University with online and in-person training.
