Dotnet Application Developer

1 tydzień temu


Gdańsk, Pomerania, Polska Infoplus Technologies UK Limited Pełny etat

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UK/EU Recruitment Consultant - The only way to achieve the impossible is to believe it is possible.

Responsibilities

  • Proficient in language Polish and English and good communication with the Business users
  • Quickly understand the application knowledge and transition from the current team members and ramp-up shortly
  • L1, L2 and L3 Support for incidents, service requests and enhancements with strong technical and functional expertise in the applications being supported
  • RCA for technical issues, analyze and troubleshoot problems and come up with best possible remediation of problems
  • Interact with customers on reported issues and manage customer expectations
  • Communicate with other parts of the team and third-party suppliers to ensure business needs are met, for example (but not limited to) the triage and management of tickets and coordination of the upgrade of third-party software.
  • Identify operational improvements and report it to Support lead / regional tower lead
  • Maintain CI/CD pipelines and automated deployment tools from a support perspective
  • Support Engineers will also support testing activities by creating test data and executing test cases as required.
Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting, Information Services, and Technology, Information and Media

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