Sales Representative Role

A Salesman is the front line and point person for our store, working directly with riders to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionlessly.

We are seeking a motivated Sales Representative who will deliver world-class rider service, meet and connect with riders, and inspire them to buy. The successful candidate will create a lasting positive impression of the specialist, Specialized, and the purchase process.

1. Deliver transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail Way.
2. Assist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organized.
3. Set general cleanliness standards at store opening, maintain throughout the day, and reset at close of business, including light janitorial duties.
4. Use company literature/resources and available training to stay current on product features.
5. Provide customer service at the highest level, treating each customer in a Specialized way.
6. Implementation of ongoing orders for the client.
7. Receipt of warranty claims.
8. Specialized Delivery: assembly, preparation, final check of the bicycles, and delivery in branded Specialized company car directly to the address of the end customer.
9. Maintaining the workplace in the best order and organization.

1. Passion for cycling and the Specialized brand.
2. A current or former retail employee with 1-3 years of experience preferred.
3. Excellent communication with the ability to effectively interact with riders and team members.
4. Must be able to work as business dictates, which includes weekends.
5. Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching.
6. Able to lift at least 20 lbs. or more and use proper lifting skills.