Senior Operational Engineer

Data Centre (YIOD)

The Vattenfall IT Data Centre department is accountable for Data Centres and Public Cloud services. Vattenfall IT has adopted a cloud first strategy. The Public Cloud Platform Services department is responsible for delivering Public Cloud services. For workloads that are not suitable for public cloud services, Vattenfall IT provides country-based Data Centres with traditional on-premise hosting platforms. Vattenfall IT is transitioning to Virtual Private Cloud (VPC) platforms, moving away from traditional hosting towards private cloud architectures and platform service delivery for workloads that require country or business-specific regulatory compliance.

Private Cloud Platform Services (YIODW)

Vattenfall IT Data Centre has established a new department to manage Private Cloud Platform Services. This department is responsible for overseeing the services, operations and ensuring the smooth functioning of the Private Cloud Platform. To streamline the operations further, the department has been divided into three sub-departments, each with a specific focus and responsibilities. The team primarily focuses on VMware, Windows, Linux server, and Storage service operations for the BLUE IT on-premise environments.

YIODWS is an operations department responsible for BLUE VPC and traditional hosting service operations.

What will you do?

As our new Operational Engineer (Storage) you will be responsible for managing the storage solutions in the Vattenfall datacenters. The Operational Engineer drives complex changes, actively supports new implementations, and cares for service improvement through problem management.

Furthermore, the Operational Engineer has responsibilities related to Servers, Floor and Hardware Management, virtual and cloud environment and interconnection with other systems (e.g. Network, Databases etc). The Operational Engineer is responsible for the storage administration, SW and HW maintenance, disaster recovery protection and supports the deployment of new services, works on operation concepts and with system and security.

Your tasks and responsibilities:

• Daily Maintenance of our Storage systems, including participation in on-call and daily shifts.
• Managing operational incidents including 1st and 2nd level, if needed.
• Planning, coordinating and working on changes based on incidents or improvements in our environment.
• Collaborating with other departments to ensure that IT operations are aligned with organisational goals and objectives.
• Automating our storage operations.
• Acting as a point of contact person for all technical questions regarding the storage related services and their components.
• Coordinating and executing activities for service lifecycle management (planning, migrations, installation, upgrade and decommission).
• Designing of infrastructure, based on application specific requirements.
• Development and maintenance of technical documentation.
• Leading small size infrastructure initiatives.
• Participating in projects as a Storage specialist.
• Joining improvement initiatives in the Storage area together with the team.

Location
Katowice or Gliwice

Who are you?

You are an experienced specialist looking to step into the role of a Senior Engineer in the Data Centre.

You have experience with NetApp storage solutions in a large and complex IT environment.

You are driven by technical and operational challenges and have a strong desire to enable your team to consistently improve and deliver efficient, stable, compliant, and secure services.

You enjoy leading complex projects and you are able to plan your own work. You give advice for improvements that lead to a permanent solution of incidents or complex customer questions.

You work independently in an international team which meets more virtually than physically.

As our Senior Operational Engineer (Storage) you will bring:

• Bachelor's degree in a related field (or equivalent work experience).
• Knowledge of IT service management frameworks such as ITIL.
• More than 7 years of Storage experience (NetApp).
• Very good knowledge of data centre related solutions and technologies (storage/FC switches/compute/networking/backup/security).
• Experience in managing and troubleshooting all the major storage protocols (NFS/CIFS/ISCSI/FC).
• Experience with Brocade SAN fabrics (zoning, upgrades, clean-up and troubleshooting).
• Experience with storage based DR and backup solutions.
• Good knowledge of operating systems (Windows/Linux) and VMware (ESXi, Vcenter, Datacenters, Connectivity, etc).
• Strong troubleshooting skills.
• Experience as project leader/coordinator in complex business-critical projects.
• Motivating, energizing and driving team performance brings you satisfaction.
• You enjoy communicating and working closely with customers, stakeholders, and team members.
• You enjoy solving complex problems.
• Ability to manage multiple assignments, projects and priorities in a fast-paced environment.
• Fluency in English, both written and verbal.

Next to this you bring:

• Experience with Ansible, shell scripting and other scripting knowledge.
• Knowledge with vSAN solutions.
• Experience in working with international team members.
• Experience with working with DevOps is a plus.
• Certifications in storage technologies, VMware Cloud Foundation, Linux, Windows Server is a plus.
• Certifications in ITIL, Project Management is a plus.

Our offer
Good remuneration, a challenging and international work environment, and the possibility to work with some of the best in the field. You will be working in interdisciplinary teams and you can always count on support from committed colleagues. We offer attractive employment conditions and opportunities for personal and professional development.

More Information
We welcome your application in English. We kindly request that you do not send applications by any means other than via our website as we cannot guarantee that we will be able to process applications that are not made via our website.

For more information about the recruitment process you are welcome to contact our recruiter Ewa Krajewska via ewa.krajewska@vattenfall.com

At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive to be good role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights regardless of gender, ethnicity, age, transgender identity or expression, religion or other belief, disability or sexual orientation.

The security of Vattenfall and its employees is essential. For that reason, a pre-employment screening will be part of your recruitment process. The screening is based on the role you will fulfill within Vattenfall. The screening will be performed by a third party, Validata.

We look forward to receiving your application

Vattenfall is a European energy company with approximately 21 000 employees. For more than 100 years we have electrified industries, supplied energy to people's homes and modernized our way of living through innovation and cooperation. We are looking for talented individuals who, in addition to their passion for their own role, also have strong team spirit and want to contribute to supporting a meaningful corporate mission.