Customer Master Data Management

6 dni temu

Kraków, Lesser Poland PerkinElmer Pełny etat

Job Description

  • The MDM data steward plays a crucial role in ensuring the quality, consistency, and integrity of master data within the Perkin Elmer business ecosystem.

  • The MDM data steward supports data quality assurance efforts, adherence to data governance, data integration across diverse systems and departments, maintenance of metadata and MDM documentation, trains and supports associates on established MDM governance policies, and resolves data-related discrepancies and conflicts.

  • Core attributes within the scope of the MDM data steward function include product value, pricing, language, classification, product information, plant data, sales data, storage data, material group, and hierarchy.

  • The MDM data steward is essential in ensuring the reliability and usability of master data at Perkin Elmer, which is critical for dynamic and informed decisions around operational efficiency related to our business systems.

Responsibilities

  • Data Quality Management: Contribute to ongoing cleansing and maintenance of customer data by driving data entry standards for formatting, completeness, and accuracy for attributes within the customer and product master.

  • Data Governance: Develop and enforce data governance policies and standards to ensure compliance with organizational and regulatory (where applicable) requirements.

  • Data Integration Oversight: Responsible for ongoing data quality initiatives such as research, match/merging, and various aspects of data cleansing to remediate issues identified while ensuring there is a single source of truth in data synchronization.

  • Metadata Management: Maintain and manage metadata, including definitions, data lineage, data ownership, while promoting greater understanding of the importance behind MDM governance.

  • Training and Support: Provide training and support regarding data management tools, processes, and best practices while fostering a culture of responsibility in data stewardship.

  • Issue Resolution: Serve as a point of contact within assigned geography for data-related issues and facilitate the resolution of discrepancies related to master data.

  • Monitoring and Reporting: Continuously monitor master data for quality issues while generating reports to keep key stakeholders informed about data quality metrics.

  • Change Management: Manage changes to master data (updates, deletions) while ensuring MDM governance is adhered to.

  • Continuous Improvement: Consistently look for opportunities to improve master data management processes and contribute to ongoing MDM initiatives that enhance data governance policies.

  • Cross-Functional Collaboration: Provide day-to-day support to cross-functional internal and external customers related to customer accounts, which includes legal entities, locations, and contacts data elements and attributes.

Qualifications

  • Bachelor's degree or equivalent experience in fields such as information technology, data management, business administration, computer science, or related discipline.

  • Experience with data quality, data integration, and data analytics is a plus.

  • Strong analytical and problem-solving skills facilitating assessment of data quality issues, identification of root causes, and countermeasure development.

  • Strong attention to detail to ensure data accuracy and consistency.

  • Strong organizational, planning, and time management skills.

  • Must be able to work in a constantly changing environment and adapt easily.

  • Willingness to stay updated on industry trends, best practices, and emerging technologies related to MDM governance.

  • Knowledge of Salesforce CRM, EBX, and SAP.

  • Previous experience in a Master Data Management (MDM) or Data Steward role is a plus.

  • Must have strong English language skills (other European-based language is a plus).

What we offer:

  • Private healthcare including dental care – MEDICOVER.

  • Life and long-term disability insurance.

  • MyBenefit Cafeteria system.

  • Multisport Card.

  • Social Fund Subsidies.

  • Home Office allowance.

  • Tuition reimbursement.

  • Referral awards.

  • Internal career development opportunities in multiple business areas.

  • Up to 4 additional days of vacation by length of service in the company.

Join our Team

We are strongly committed to the development of your career and giving you opportunities to learn and grow. We make a difference for you while you make a difference in the world

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