Travel and Expenses Junior Professional

3 tygodni temu


Kraków, Lesser Poland Hitachi ABB Power Grids Pełny etat

Travel and Expenses Team is a part of Shared Services center in Krakow, supporting own employees in the process of organizing and reporting travel-related business expenses. The process is focused on high-quality customer services, great communication, and social skills, based on policies and regulations knowledge, requiring attention to details as well as integrity. We are looking for a Travel and Expenses Junior Professional to support employees mainly in the Turkish market.

How You'll Make an Impact:

  • Auditing employee expense reports for accuracy and compliance with the Travel and Expenses policy (T&E)
  • Addressing all inquiries and/or complaints in a timely and professional manner
  • Ensuring that SLA and KPIs are completed with the required quality and speed
  • Investigating and resolving T&E related issues and queries
  • Providing excellent customer service to employees and other parties
  • Recommending process improvements to create greater efficiency and productivity
  • Providing support to other team members and local business entities
  • Actively supporting on other ad-hoc requests delegated by Team Leader and Service Delivery Manager

Your background:

  • Master or Bachelor's degree in finance will be a strong asset
  • Good business English and Turkish skills (B2/C1)
  • Ability to provide superior customer service and quick responses to inquiries
  • Previous corporate experience in T&E or Finance or Customer Service would be highly advantageous
  • Experience of working with Concur - nice to have
  • Ability to work in teams and with deadlines
  • Strong organizational, analytical, and problem-solving skills
  • Team player demonstrating a "proactive" and "can do" attitude
  • Proven customer orientation and passion for providing exceptional service to the customers

More About Us:

We pride ourselves on offering a holistic range of competitive benefits to support your financial, physical, and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry, and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

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